Table 4 ANOVA results for study 1...

Table 4

ANOVA results for study 1

		Trust(M)	Corporate credibility – expertise	Attitude towards the firm
		Mean(SD)	Mean(SD)	Mean(SD)
Study 1
1–Bank	N = 31	5.30(0.88)	5.22(1.01)[3][4]	5.53(1.04)[4]
2–Sugar mill	N = 36	5.53(0.97)[3]	5.31(1.10)[3][4]	5.71(1.04)[3]
3–Fuel distributor	N = 27	4.77(1.04)[2][4]	4.51(1.39)[1][2][4]	5.07(1.12)[2][4]
4–Truck manufacturer	N = 30	5.83(0.96)[3]	6.01(0.97)[1][2][3]	6.28(0.69)[1][3]
Statistics	p-value	<0.001***	<0.001***	<0.001***
	F(117; 3)	6.154	8.395	7.223
	Partial η2	0.136	0.177	0.161
Post-hoc tests
[1][3]Bank vs Fuel distributor	Mean difference		0.70
[1][3]Bank vs Fuel distributor	p-value		0.086*
[1][4]Bank vs Truck manufacturer	Mean difference		−0.79	−0.75
[1][4]Bank vs Truck manufacturer	p-value		0.036**	0.018**
[2][3]Sugar mill vs Fuel distributor	Mean difference	0.76	0.79	0.65
[2][3]Sugar mill vs Fuel distributor	p-value	0.015**	0.036**	0.059*
[2][4]Sugar mill vs Truck manufacturer	Mean difference		−0.69
[2][4]Sugar mill vs Truck manufacturer	p-value		0.073*
[3][4]Fuel distributor vs Truck manufacturer	Mean difference	−1.06	−1.49	−1.21
[3][4]Fuel distributor vs Truck manufacturer	p-value	<0.001***	<0.001***	<0.001***

		Trust(M)	Corporate credibility – expertise	Attitude towards the firm
		Mean(SD)	Mean(SD)	Mean(SD)
Study 1
1–Bank	N = 31	5.30(0.88)	5.22(1.01)[3][4]	5.53(1.04)[4]
2–Sugar mill	N = 36	5.53(0.97)[3]	5.31(1.10)[3][4]	5.71(1.04)[3]
3–Fuel distributor	N = 27	4.77(1.04)[2][4]	4.51(1.39)[1][2][4]	5.07(1.12)[2][4]
4–Truck manufacturer	N = 30	5.83(0.96)[3]	6.01(0.97)[1][2][3]	6.28(0.69)[1][3]
Statistics	p-value	<0.001***	<0.001***	<0.001***
	F(117; 3)	6.154	8.395	7.223
	Partial η2	0.136	0.177	0.161
Post-hoc tests
[1][3]Bank vs Fuel distributor	Mean difference		0.70
[1][3]Bank vs Fuel distributor	p-value		0.086*
[1][4]Bank vs Truck manufacturer	Mean difference		−0.79	−0.75
[1][4]Bank vs Truck manufacturer	p-value		0.036**	0.018**
[2][3]Sugar mill vs Fuel distributor	Mean difference	0.76	0.79	0.65
[2][3]Sugar mill vs Fuel distributor	p-value	0.015**	0.036**	0.059*
[2][4]Sugar mill vs Truck manufacturer	Mean difference		−0.69
[2][4]Sugar mill vs Truck manufacturer	p-value		0.073*
[3][4]Fuel distributor vs Truck manufacturer	Mean difference	−1.06	−1.49	−1.21
[3][4]Fuel distributor vs Truck manufacturer	p-value	<0.001***	<0.001***	<0.001***

Note(s): *p < 0.10, **p < 0.05, ***p < 0.01. Numbers in parentheses are sample standard deviations. Numbers in brackets indicate the significant post-hoc differences, according to Tukey's or Games–Howell pairwise comparison test

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