ANOVA results for study 2
| Trust(M) | Corporate credibility - expertise | Attitude towards the firm | Purchase intention (S) | ||
|---|---|---|---|---|---|
| Mean(SD) | Mean(SD) | Mean(SD) | Mean(SD) | ||
| Study 2 – Positive responses | |||||
| 1–Bank | N = 28 | 5.3(1.4) | 5.6(1.1) | 5.7(1.2) | 5.2(1.6) |
| 2–Sugar mill | N = 31 | 5.6(0.9) | 5.5(0.8) | 5.9(0.9) | 5.9(0.9) |
| 3–Fuel distributor | N = 29 | 5.5(1.1) | 5.5(1.1) | 5.8(1.2) | 5.8(1.3) |
| 4–Truck manufacturer | N = 30 | 5.9(0.9) | 5.9(0.9) | 6.1(0.9) | 5.6(1.2) |
| Statistics | p-value | 1.97 | 0.293 | 0.597 | 0.144 |
| F(114; 3) | 1.586 | 1.255 | 0.631 | 1.839 | |
| Partial η2 | 0.040 | 0.032 | 0.016 | 0.046 | |
| Study 2 – Negative responses | |||||
| 1–Bank | N = 27 | 5.0(1.2)[2][3] | 5.5(1.2)[2] | 5.1(1.5)[2][3] | 4.6(1.6)[2] |
| 2–Sugar mill | N = 28 | 3.4(1.7)[1] | 4.3(1.2)[1] | 3.3(1.7)[1] | 3.6(1.6)[1] |
| 3–Fuel distributor | N = 26 | 3.6(1.5)[1] | 4.7(1.1) | 3.8(1.8)[1] | 4.1(1.9) |
| 4–Truck manufacturer | N = 25 | 4.3(1.8) | 5.1(1.6) | 4.3(1.9) | 4.1(2.2) |
| Statistics | p-value | <0.001*** | 0.012** | 0.003*** | 0.230 |
| F(102; 3) | 6.316 | 3.834 | 5.027 | 1.460 | |
| Partial η2 | 0.157 | 0.101 | 0.129 | 0.041 | |
| Post-hoc tests | |||||
| [1][2]Bank vs Sugar mill | Mean difference | 1.6 | −1.2 | 1.7 | 1.0 |
| p-value | <0.001*** | 0.009*** | 0.002*** | 0.086* | |
| [1][3]Bank vs Fuel distributor | Mean difference | 1.5 | 1.3 | ||
| p-value | 0.001*** | 0.040** | |||
| p-value | |||||
| Trust(M) | Corporate credibility - expertise | Attitude towards the firm | Purchase intention (S) | ||
|---|---|---|---|---|---|
| Mean( | Mean( | Mean( | Mean( | ||
| 1–Bank | 5.3(1.4) | 5.6(1.1) | 5.7(1.2) | 5.2(1.6) | |
| 2–Sugar mill | 5.6(0.9) | 5.5(0.8) | 5.9(0.9) | 5.9(0.9) | |
| 3–Fuel distributor | 5.5(1.1) | 5.5(1.1) | 5.8(1.2) | 5.8(1.3) | |
| 4–Truck manufacturer | 5.9(0.9) | 5.9(0.9) | 6.1(0.9) | 5.6(1.2) | |
| Statistics | 1.97 | 0.293 | 0.597 | 0.144 | |
| 1.586 | 1.255 | 0.631 | 1.839 | ||
| Partial η2 | 0.040 | 0.032 | 0.016 | 0.046 | |
| 1–Bank | 5.0(1.2)[2][3] | 5.5(1.2)[2] | 5.1(1.5)[2][3] | 4.6(1.6)[2] | |
| 2–Sugar mill | 3.4(1.7)[1] | 4.3(1.2)[1] | 3.3(1.7)[1] | 3.6(1.6)[1] | |
| 3–Fuel distributor | 3.6(1.5)[1] | 4.7(1.1) | 3.8(1.8)[1] | 4.1(1.9) | |
| 4–Truck manufacturer | 4.3(1.8) | 5.1(1.6) | 4.3(1.9) | 4.1(2.2) | |
| Statistics | <0.001*** | 0.012** | 0.003*** | 0.230 | |
| 6.316 | 3.834 | 5.027 | 1.460 | ||
| Partial η2 | 0.157 | 0.101 | 0.129 | 0.041 | |
| [1][2]Bank vs Sugar mill | Mean difference | 1.6 | −1.2 | 1.7 | 1.0 |
| <0.001*** | 0.009*** | 0.002*** | 0.086* | ||
| [1][3]Bank vs Fuel distributor | Mean difference | 1.5 | 1.3 | ||
| 0.001*** | 0.040** | ||||
Note(s): *p < 0.10, **p < 0.05, ***p < 0.01. Numbers in parentheses are sample standard deviations. Numbers in brackets indicate the significant post-hoc differences, according to Tukey's or Games–Howell pairwise comparison test
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