Key differences in the development of BSRI in stable and turbulent business networks
| Aspect | BSRI in a stable business network | BSRI in a turbulent business network | References |
|---|---|---|---|
| Network structure and relationship dynamics | Well-structured network with long-term orientation | Less-structured network due to frequent and unpredictable entry and exit of actors. Short and frequent interactions complement long-term relationships with multiple actors to comprehend the environment, access resources and respond to change | Salmi (2000); Wadell and Bengtson (2024) |
| Speed of relationship development | The BSRI process follows linear (or multi-directional) stages, and trust and adaptation are built progressively | The BSRI process develops rapidly to seize opportunities before disruptions occur, and any short windows of opportunity must be leveraged | Wadell and Bengtson (2024); Zafari et al. (2023) |
| Trust-building process | Trust is built gradually over time through repeated interactions and performance verification | There is no time to build trust; business relationships start with swift trust, based on trust proxies such as a counterpart’s ethical behaviour, reputation and third-party assurances | Lambe et al. (2000); Zafari et al. (2023) |
| Key factors that influence the BSRI process | Emphasis on finding a feasible partner. Performance satisfaction, reputation and trust built progressively are key factors | The BSRI process is characterised by uncertainty about future dependencies, a sense of urgency to act and perceived vulnerability, which prompt business parties to establish new business relationships quickly with sometimes unknown business counterparts | Zafari et al. (2023) |
| Control and monitoring mechanisms | Monitoring occurs gradually and is based on long-term performance assessment | Requires intensive and continuous monitoring to prevent opportunistic behaviour and manage unexpected risks | Zafari et al. (2023) |
| Role of firms’ individual actors | Individual actors serve as triggers or inhibitors of the BSRI and in developing trust and defining mutual obligations at the individual and organisational levels | Greater autonomy is given to boundary spanners to monitor changes, facilitate exchanges, mitigate risks and leverage opportunities Social bonds are key to relationships | Zafari et al. (2023) |
| The role of third actors | The third actor potentially supports the BSRI process by performing several roles actively, passively or reactively (see Table 2) | Third actors are relevant figures in the BSRI process, with their assurance interpreted as trust proxies to favour the swift development of trust between the counterparts; however, literature still lacks providing evidence on what roles third actors perform in supporting the BSRI process under turbulent network conditions | Zafari et al. (2020, 2023) |
| Aspect | References | ||
|---|---|---|---|
| Network structure and relationship dynamics | Well-structured network with long-term orientation | Less-structured network due to frequent and unpredictable entry and exit of actors. Short and frequent interactions complement long-term relationships with multiple actors to comprehend the environment, access resources and respond to change | |
| Speed of relationship development | The | The | |
| Trust-building process | Trust is built gradually over time through repeated interactions and performance verification | There is no time to build trust; business relationships start with | |
| Key factors that influence the | Emphasis on finding a feasible partner. | The | |
| Control and monitoring mechanisms | Monitoring occurs gradually and is based on long-term performance assessment | Requires intensive and continuous monitoring to prevent opportunistic behaviour and manage unexpected risks | |
| Role of firms’ individual actors | Individual actors serve as triggers or inhibitors of the | Greater autonomy is given to | |
| The role of third actors | The third actor potentially supports the | Third actors are relevant figures in the |
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