Table 2

Illustrative alignment patterns from Gen Z reflections

Recurring learner prioritiesRepresentative quoteParticipant context
Digital Adaptability and Learning Autonomy“I often manage my own study time and switch between devices depending on where I am. Having flexible access helps me stay consistent.”Year 2 · Female · Digital Communication
System Usability and Platform Limitations“Sometimes Moodle loads too slowly, and files don't upload properly when the server is busy.”Year 3 · Male · Communication Studies
AI-Assisted and Tool-Enhanced Learning“Tools like Grammarly and ChatGPT make it easier to understand and rephrase my ideas, but I still check if they're accurate.”Year 2 · Female · Journalism
Feedback and Support Responsiveness“I learn faster when lecturers post feedback on time or send short reminders in the announcement board.”Year 3 · Female · Broadcasting
Future-Ready Design Expectations and Improvements“It would be great if the eLearning platform had a mobile app that works offline and lets us personalise our dashboard.”Year 2 · Male · Digital Communication
Source(s): Author's work

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