Table 3 Scale reliability and validity...

Table 3

Scale reliability and validity

	VIF	Αlpha	rho_A	Composite reliability	AVE	FL
Information support		0.794	0.796	0.879	0.708
IS1	1.745					0.840
IS2	1.892					0.872
IS3	1.536					0.811
Emotional support		0.771	0.775	0.868	0.687
ES1	1.707					0.838
ES2	1.827					0.869
ES3	1.405					0.777
CustRat and Rev_Quality		0.890	0.894	0.910	0.531
CRRQ1	1.885					0.701
CRRQ2	2.208					0.780
CRRQ3	2.188					0.733
CRRQ4	2.039					0.685
CRRQ5	1.927					0.694
CRRQ6	2.231					0.779
CRRQ7	1.918					0.733
CRRQ8	1.769					0.706
CRRQ9	2.062					0.742
Soc. Media Online PurchBeh. _		0.841	0.845	0.887	0.612
CPB1	1.725					0.762
CPB2	1.766					0.732
CPB3	1.671					0.762
CPB4	2.026					0.793
CPB5	2.454					0.856

	VIF	Αlpha	rho_A	Composite reliability	AVE	FL
Information support		0.794	0.796	0.879	0.708
IS1	1.745					0.840
IS2	1.892					0.872
IS3	1.536					0.811
Emotional support		0.771	0.775	0.868	0.687
ES1	1.707					0.838
ES2	1.827					0.869
ES3	1.405					0.777
CustRat and Rev_Quality		0.890	0.894	0.910	0.531
CRRQ1	1.885					0.701
CRRQ2	2.208					0.780
CRRQ3	2.188					0.733
CRRQ4	2.039					0.685
CRRQ5	1.927					0.694
CRRQ6	2.231					0.779
CRRQ7	1.918					0.733
CRRQ8	1.769					0.706
CRRQ9	2.062					0.742
Soc. Media Online PurchBeh. _		0.841	0.845	0.887	0.612
CPB1	1.725					0.762
CPB2	1.766					0.732
CPB3	1.671					0.762
CPB4	2.026					0.793
CPB5	2.454					0.856

Note(s): VIF= Variance Inflation Factor, Alpha = Cronbach’s alpha values, rho_A = composite reliability rho_A value, AVE = Average Variance Extracted value and FL= Factor Loading value

Source(s): Authors’ own work

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