Table 3.

Fit indices for client relationship construct

Fit indexCut-off valueEstimateComment
S-Bχ²22.224
Dfx > 0.005Good fit
CF1x ≥ 0.90 acceptable x ≥ 0.95 good fit0.966Good fit
GFIx ≥ 0.90 acceptable x ≥ 0.95 good fit0.962Good fit
SRMR0.08 ≥ x acceptable 0.05 ≥ x good fit0.034Good fit
RMSEA0.08 ≥ x acceptable 0.05 ≥ x good fit0.023Good fit
NFIx ≥ 0.90 acceptable x ≥ 0.95 good fit0.957Good fit
NNFIx ≥ 0.90 acceptable x ≥ 0.95 good fit0.933Acceptable
RMSEA 90% CI0.000:0.070Acceptable range
p-ValueX > 0.050.00Acceptable range
VariableUnstandardised coefficient (λ)Standardised coefficient (λ)Z-statisticsSignificant at 5% level?
CR40.87070.80656.5780.650Yes
CR50.59840.719710.8390.518Yes
CR61.24590.863414.0080.745Yes
CR70.93430.80129.5430.642Yes
CR80.49840.60917.2380.571Yes
VariableFactor loadingCronbach’s alphaRho coefficient
CR40.80650. 8730. 882
CR50.7197
CR60.8643
CR70.8012
CR80.6091
Note(s):

(S-Bχ2) = Satorra–Bentler scaled Chi-square; GFI = goodness-of-fit index; CFI = Bentler comparative fit index; SRMR = standardised root mean square residual; RMSEA = root mean square error of approximation; NFI = normed fit index; NNFI = non-normed fit index

Source(s): Authors’ own work

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