Table A1

Measurement items

VariablesItemsReferences
Engagement(1) I concentrated fully on the taskYi et al. (2015) 
(2) I was absorbed intensely in completing the task
(3) My attention was focused on dealing with the requests in the task
Self-awareness(1) I think the avatar represents who I really amBhattacharya et al. (1995) 
(2) When someone criticizes this avatar, it feels like a personal insult
(3) When someone praises this avatar, it feels like a personal compliment
Avatar-user similarityI think this avatar resembles me in appearanceSuh et al. (2011) 
Avatar attractiveness(1) The appearance of my avatar is good-lookingLiao et al. (2019) 
(2) The appearance of my avatar is attractive
(3) The appearance of my avatar is physically attractive
Innovativeness(1) I think I am a creative personBurroughs and Glen Mick (2004) 
(2) I like to try new things
(3) I like to explore the new uses of a product
(4) I prefer to use familiar products rather than try new ones
Efficacy in using new technologies(1) I believe that I can learn to use a new digital device by myselfBandura et al. (1987) 
(2) I believe that I can learn to use a new digital device even without prior experience
(3) With simple guides, I can learn to use a new digital device
VR familiarityI have experience of using VR devicesAdapted from Suh et al. (2011) 
1 – Never; 2 – Rarely 3 – Occasionally; 4 – Sometimes; 5 – Frequently; 6 – Usually; 7 – Everyday

Note(s): Seven-point Likert scale

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