Table 2

Four-tier scale for clarity and enforceability

ScoreCriteriaDescription
1.0Defined + Measurable + EnforceableThe indicator is clearly worded, includes specific targets or thresholds, and is explicitly linked to penalties, bonuses, or performance reviews
0.75Defined + MeasurableThe indicator is well-defined and quantifiable, but no enforcement mechanism is specified
0.5Defined onlyThe indicator is specific but lacks a measurable target or enforcement mechanism
0.0Vague or IncompleteThe indicator is too general, lacks measurable targets, or is poorly formulated
Source(s): Authors' own work

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