Survey tool and pilot testing results
| Variable | Items | Alpha (α) |
|---|---|---|
| Reward | Intrinsic Rewards
| 0.85 |
Extrinsic Rewards
| 0.77 | |
| Work Motivation |
| 0.81 |
| Job Stress |
| 0.90 |
| Job Satisfaction |
| 0.88 |
| Burnout |
| 0.94 |
| Variable | Items | Alpha (α) |
|---|---|---|
| Reward | I feel that my restaurant owner treats workers nicely I feel that my supervisors respect my working time and effort I feel I am warmly welcome to work in this restaurant | 0.85 |
I can receive overtime payment if I continue working I can receive some gifts from the restaurant as a reward for an outstanding worker I can receive top-up money when I can bring more tourists to eat at our restaurant | 0.77 | |
| Work Motivation | I believe that I can learn a lot about running a family-owned restaurant I think I can develop multi-skills when working in this restaurant I think working in this restaurant can help me improve my foreign language skills for communication with foreign tourists I believe that this restaurant gives me experiences and chances to be a professional worker in the future | 0.81 |
| Job Stress | I feel uncomfortable about the current work environment I feel that the working processes are unorganized I often face toxic communication with my co-workers Overall, working in a family-owned restaurant makes me stressed | 0.90 |
| Job Satisfaction | I think working in this restaurant is the right decision I am quite happy to serve tourist customers in this restaurant I like the working environment of this restaurant I think working in this restaurant is an enjoyable working experience | 0.88 |
| Burnout | I feel emotionally drained from my work After work, I have no energy left in my body I feel tired when I get up in the morning and have to go to work I think my health condition is weaker than before I have become less interested in my work since I started this job I have become less enthusiastic about my work I am doubtful whether this work contributes anything to my career development Now I have no interest in working with my co-workers | 0.94 |
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