Theoretical,empiricaland replication logic

Thick description of thecaseselection proces

Data triangulation through multiple data sources and data collection methods (i.e. interview, in-site and artifact observation, archival data)

Thick description of the data collection process (i.e. number, length and mode of interview; interviewee details; transcription details)

Detailed case study protocol

Researchertriangulation through theinvolvementofbothresearchersin reviewing themes.

Thick description of the coding process.

Cross-case analysis

Transparency in the coding process through detailed reporting of interview quotations and themes

Transparency in author contribution

Acknowledgementofresearch funding

Informed consent of interviewees

Voluntaryparticipationof interviewees

Safeguarding anonymity as per the interviewees’ requirement

Theoreticalreplication logic

Data triangulation

Informant triangulation through interviewing people in different roles

Consistent interview protocol for all interviews

Pattern matching

Rechecking codes and themes

Providingcodingandinterview excerpts

Constant comparison with the extant literature and data

Theoretical and literal replication logic

Maximum variation in sampling

Maximum variation in sampling

Theoreticalgeneralization through cross-casecomparisonand pattern matching

Transferableduetomaximum variation in sampling