Table 1 Profiles of participants ID Age...

Table 1

Profiles of participants

ID	Age	Experience	Function	Type of organization	Length of interview
A.N	42 y	18 y	Operations Manager	Multinational Manufacturing Firm	75 min
D.S	29 y	05 y	Process Improvement Specialist	SME – Technology Solutions	53 min
K.X	33 y	09 y	Process Engineer	SME – Manufacturing	47 min
B.M	35 y	04 y	Logistics Coordinator	SME – Industrial Sector	69 min
L.Y	48 y	22 y	Production Director	Large Manufacturing Firm	81 min
F.R	45 y	20 y	Traffic Operations Manager	Municipal Traffic Authority	74 min
J.W	39 y	14 y	Operations Supervisor	Municipal Transport Authority	65 min
C.T	50 y	21 y	IT Director	Large Public Transport Authority	90 min
G.L	32 v	08 y	Supply Chain Analyst	Mid-sized Logistics Company	58 min
O.B	37 y	13 y	Traffic Planner	Municipal Traffic Authority	60 min
L.Z	34 y	11 y	Process Analyst	SME–Manufacturing	79 min
F.T	33 y	09 y	IT Coordinator	SME – Technology Solutions	55 min
P.C	40 y	16 y	Supply Chain Manager	Automotive Manufacturing Plant	70 min
E.K	38 y	15 y	Plant Manager	Multinational Manufacturing Firm	84 min
H.P	41 y	17 y	Production Manager	Multinational Industrial Firm	69 min
M.Z	31 y	06 y	Logistics Analyst	Mid-sized Logistics Company	41 min
I.Q	36 y	12 y	Quality Assurance Specialist	SME – Industrial Sector	59 min
U.H	28 y	02 y	Junior Analyst	SME – Technology Solutions	37 min
X.K	32 y	08 y	Production planner	SME–Industrial Sector	66 min
N.A	44 y	19 y	IT Manager	Multinational Manufacturing Firm	82 min
Q.D	34 y	11 y	Operations Coordinator	SME – Industrial Sector	55 min
Z.M	38 y	15 y	IT Systems Analyst	Large Manufacturing Firm	75 min
S.F	30 y	07 y	Production Supervisor	SME – Manufacturing	49 min
V.I	43 y	18 y	Traffic Operations Supervisor	Municipal Traffic Authority	83 min
T.G	49 y	23 y	Operations Director	Multinational Industrial Firm	45 min
Y.L	41 y	17 y	Supply Chain Director	Multinational Industrial Firm	51 min
R.E	46 y	21 y	Process Improvement Manager	Large Manufacturing Firm	85 min
W.J	56 y	29 y	Quality Manager	Mid-sized Manufacturing Firm	62 min
BP	41 y	10 y	Operations Manager	Multinational Manufacturing Firm	49 min
X.K	32 y	08 y	Production Manager	SME–Industrial Sector	72 min
C.Q	29 y	06 y	Traffic Analyst	Municipal Traffic Authority	54 min
I.W	45 y	21 y	Traffic Director	Municipal Traffic Authority	90 min
D.R	39 y	14 y	Process Improvement Specialist	Mid-sized Manufacturing Firm	68 min
Y.L	41 y	17 y	Supply Chain Director	Multinational Industrial Firm	41 min
G.U	44 y	19 y	Supply Chain Supervisor	Large Manufacturing Firm	45 min
H.V	31 y	7 y	Production Engineer	Mid-sized Manufacturing Firm	62 min
K.Y	40 y	11 y	Logistics Director	Multinational Industrial Firm	87 min

ID	Age	Experience	Function	Type of organization	Length of interview
A.N	42 y	18 y	Operations Manager	Multinational Manufacturing Firm	75 min
D.S	29 y	05 y	Process Improvement Specialist	SME – Technology Solutions	53 min
K.X	33 y	09 y	Process Engineer	SME – Manufacturing	47 min
B.M	35 y	04 y	Logistics Coordinator	SME – Industrial Sector	69 min
L.Y	48 y	22 y	Production Director	Large Manufacturing Firm	81 min
F.R	45 y	20 y	Traffic Operations Manager	Municipal Traffic Authority	74 min
J.W	39 y	14 y	Operations Supervisor	Municipal Transport Authority	65 min
C.T	50 y	21 y	IT Director	Large Public Transport Authority	90 min
G.L	32 v	08 y	Supply Chain Analyst	Mid-sized Logistics Company	58 min
O.B	37 y	13 y	Traffic Planner	Municipal Traffic Authority	60 min
L.Z	34 y	11 y	Process Analyst	SME–Manufacturing	79 min
F.T	33 y	09 y	IT Coordinator	SME – Technology Solutions	55 min
P.C	40 y	16 y	Supply Chain Manager	Automotive Manufacturing Plant	70 min
E.K	38 y	15 y	Plant Manager	Multinational Manufacturing Firm	84 min
H.P	41 y	17 y	Production Manager	Multinational Industrial Firm	69 min
M.Z	31 y	06 y	Logistics Analyst	Mid-sized Logistics Company	41 min
I.Q	36 y	12 y	Quality Assurance Specialist	SME – Industrial Sector	59 min
U.H	28 y	02 y	Junior Analyst	SME – Technology Solutions	37 min
X.K	32 y	08 y	Production planner	SME–Industrial Sector	66 min
N.A	44 y	19 y	IT Manager	Multinational Manufacturing Firm	82 min
Q.D	34 y	11 y	Operations Coordinator	SME – Industrial Sector	55 min
Z.M	38 y	15 y	IT Systems Analyst	Large Manufacturing Firm	75 min
S.F	30 y	07 y	Production Supervisor	SME – Manufacturing	49 min
V.I	43 y	18 y	Traffic Operations Supervisor	Municipal Traffic Authority	83 min
T.G	49 y	23 y	Operations Director	Multinational Industrial Firm	45 min
Y.L	41 y	17 y	Supply Chain Director	Multinational Industrial Firm	51 min
R.E	46 y	21 y	Process Improvement Manager	Large Manufacturing Firm	85 min
W.J	56 y	29 y	Quality Manager	Mid-sized Manufacturing Firm	62 min
BP	41 y	10 y	Operations Manager	Multinational Manufacturing Firm	49 min
X.K	32 y	08 y	Production Manager	SME–Industrial Sector	72 min
C.Q	29 y	06 y	Traffic Analyst	Municipal Traffic Authority	54 min
I.W	45 y	21 y	Traffic Director	Municipal Traffic Authority	90 min
D.R	39 y	14 y	Process Improvement Specialist	Mid-sized Manufacturing Firm	68 min
Y.L	41 y	17 y	Supply Chain Director	Multinational Industrial Firm	41 min
G.U	44 y	19 y	Supply Chain Supervisor	Large Manufacturing Firm	45 min
H.V	31 y	7 y	Production Engineer	Mid-sized Manufacturing Firm	62 min
K.Y	40 y	11 y	Logistics Director	Multinational Industrial Firm	87 min

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