Table 2

Methodological steps

StageUnit of analysisMethodAimsKey conceptsReferences
Step oneLG’s AccountEngagement matrix; Stratified sampling methodIdentify the public engagement structure of each LGs and then proceed to selecting a representative samplePublic engagement measurement, social media analyticsRowe and Frewer (2005), Agostino and Arnaboldi (2016), Contri et al. (2024), Riffe et al. (1996) 
Step twoSingle MessageContent analysisClassify the purpose of each message according to the literature with a particular focus to accountability contents
Measure the interaction ratio and the tenor of voice
Accountability content, interaction ratio, tenor of voiceDePaula et al. (2018)
Manetti et al. (2017)
Wukich (2022)
Landi et al. (2022) 
Step threeLG’s AccountContent analysisIdentify dialogic accounting and accountability principles signs; Explore the association with the tenor of voiceDialogic accounting, accountability principlesBrown (2009) 
Source(s): Authors’ own work

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