Summary of coding rules for content type
| Content categories | Awareness raising | Accountability |
|---|---|---|
| Definition | Information Provision: Providing recommendations for safety, public health and well-being | Disclosure of operative and executive decisions made by LG to fight the pandemic. (e.g. extraordinary disinfection of streets and public transport vehicles, activation of special services, emergency food support programs for citizens in need.) |
| Guidance for stakeholders (e.g. advisories on rules and practical indication about how to deal with the emergency) | Presentation of the disease evolution (number of people infected, hospitalised and recovered) and communication of resources used in response to the crisis | |
| LG taking responsibility of decisions and informing the citizens on the motivations behind the actions | ||
| Source | DePaula et al. (2018) | DePaula et al. (2018) |
| Manetti et al. (2017) | Wukich (2022) | |
| Landi et al. (2022) | Landi et al. (2022) | |
| Examples of message | “Beware of inter-family infections (+ Picture with several indication to be followed to avoid infections)” CORONAVIRUS FAQ: When should the mask be worn? #stayhome (Picture with explanations) | Daily report about COVID-19 infections for the City of Naples, updated at 12:00 today, Wednesday 25 March. The clinically recovered refers to patients who have become asymptomatic due to the resolution of clinical symptoms. The total of the positives is obtained from the sum of the data shown in red in the graph. (Two graphs representing the number of positive, dead and recovered patients) |
| Household waste: how to collect and dispose of it during pandemic. (Picture with the rules) #stayhome | “Photos of disinfection interventions in city streets following the coronavirus emergency (photos of municipality operators at work)” | |
| “In compliance with the decree of the Presidency of the Council of Ministers of 4 March for the contrast and containment on the entire national territory of the spread of the Covid-19 virus, the Municipality of Massa requires to the citizen to respect the following rules: (list of items). Citizens who do not follow the rules will be sanctioned as required by the decree. The Municipality will use resources to help citizen with health or economic difficulties. More information will follow” | Coronavirus situation update: 6.30pm Live-streaming on the Municipality’s FB page with the Mayor [name] (Video conference live with the mayor explaining executive decisions and answering some citizen questions) Post with the presence of the major in videos, mainly live stream, but also recorded, giving information on the decisions taken to face the crisis | |
| Content categories | Awareness raising | Accountability |
|---|---|---|
| Definition | Information Provision: Providing recommendations for safety, public health and well-being | Disclosure of operative and executive decisions made by LG to fight the pandemic. (e.g. extraordinary disinfection of streets and public transport vehicles, activation of special services, emergency food support programs for citizens in need.) |
| Guidance for stakeholders (e.g. advisories on rules and practical indication about how to deal with the emergency) | Presentation of the disease evolution (number of people infected, hospitalised and recovered) and communication of resources used in response to the crisis | |
| LG taking responsibility of decisions and informing the citizens on the motivations behind the actions | ||
| Source | ||
| Examples of message | “Beware of inter-family infections (+ Picture with several indication to be followed to avoid infections)” CORONAVIRUS FAQ: When should the mask be worn? #stayhome (Picture with explanations) | Daily report about COVID-19 infections for the City of Naples, updated at 12:00 today, Wednesday 25 March. The clinically recovered refers to patients who have become asymptomatic due to the resolution of clinical symptoms. The total of the positives is obtained from the sum of the data shown in red in the graph. (Two graphs representing the number of positive, dead and recovered patients) |
| Household waste: how to collect and dispose of it during pandemic. (Picture with the rules) #stayhome | “Photos of disinfection interventions in city streets following the coronavirus emergency (photos of municipality operators at work)” | |
| “In compliance with the decree of the Presidency of the Council of Ministers of 4 March for the contrast and containment on the entire national territory of the spread of the Covid-19 virus, the Municipality of Massa requires to the citizen to respect the following rules: (list of items). Citizens who do not follow the rules will be sanctioned as required by the decree. The Municipality will use resources to help citizen with health or economic difficulties. More information will follow” | Coronavirus situation update: 6.30pm Live-streaming on the Municipality’s FB page with the Mayor [name] (Video conference live with the mayor explaining executive decisions and answering some citizen questions) Post with the presence of the major in videos, mainly live stream, but also recorded, giving information on the decisions taken to face the crisis | |
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