Table 1. Results per points of... | Emerald Publishing

Table 1.

Results per points of interaction for the EA and FA in interaction with society

Interaction with society	EA	FA
1. Notify about upcoming supervision	0	100
2. Initiate by third party	50	17
3. Request supporting documents	17	100
4. Submit documentation, supplement, provide feedback	17	58
5. Collect through personal visits		80
6. Collect technical data		100
7. Give payment information
8. Offer payment options
9. Get information about the status	17	58
10. Inform about the status of the case	17	100
11. Inform about the result	17	100
12. Serve the decision	100	0

Interaction with society	EA	FA
1. Notify about upcoming supervision	0	100
2. Initiate by third party	50	17
3. Request supporting documents	17	100
4. Submit documentation, supplement, provide feedback	17	58
5. Collect through personal visits		80
6. Collect technical data		100
7. Give payment information
8. Offer payment options
9. Get information about the status	17	58
10. Inform about the status of the case	17	100
11. Inform about the result	17	100
12. Serve the decision	100	0

Source(s): Authors’ own work