Table 2. Summary of key findings:... | Emerald Publishing

Table 2.

Summary of key findings: cross-cutting themes, stakeholder frames and implications for place attractiveness

Cross-cutting theme	Dominant stakeholder interpretations	SCOT and participatory design implications	Dimensions of place attractiveness activated
Enhanced visualization	Professionals: decision support, infrastructural efficiencyStudents and nonprofits: experiential understanding, emotional connection, sense of belonging	Strong interpretative flexibility; one technical feature holds multiple meanings depending on technological frames and institutional positioning. Lack of stabilization highlights need for inclusive, iterative participatory design to prevent dominance of professional frames	Functional: spatial legibility, efficiencySocial-cultural: orientation, belongingSymbolic: identity, attachment
Situated user experience	Professionals: personalization, tiered access, strategic targetingStudents and nonprofits: simplicity, accessibility, low-threshold entry	Reveals participatory paradox; inclusive intentions coexist with unequal capacity to articulate and institutionalize demandsGovernance choices determine whose usability needs are prioritized	Functional: navigation, usability Social-cultural: recognition, inclusionAffective: personal resonance with place
Integration of community resources	Professionals: amenities for investment decisions, market intelligence, vitality indicatorsStudents and nonprofits: civic infrastructure, community engagement	Illustrates relevant social groups constructing “community value” differentlyPlatform becomes a boundary object requiring governance mechanisms for data sharing, interoperability and coordination	Functional: decision-making capacityEconomic: market transparencySocial-cultural: civic participationSymbolic: what is rendered visible as “the community”
Real-time data responsiveness	Professionals: operational coordination, behavioral analytics, competitive intelligenceStudents and nonprofits: everyday convenience and autonomy	Same functionality reframed across institutional logicsRaises implicit governance issues (data ownership, quality, access), affecting who benefits from responsiveness	Functional: reliability, coordinationSocial-cultural: temporal awareness, everyday orientation
Interactive citizen dialogue	Professionals: trust-building, strategic responsivenessStudents and nonprofits: direct civic influence, transparency and accountability	Confirms interpretative flexibility and exposes need for institutional response capacity; without feedback loops, participation risks becoming symbolic	Social-cultural: belonging, trustSymbolic: city as shared, participatory project
Temporal place representation	Professionals: historical layers, heritage value, future scenarios, strategic visioningStudents and nonprofits: visualization opportunities	Extends SCOT temporally: technologies gain meaning through memory and anticipationRaises political questions about whose histories and futures are visualized	Symbolic: continuity, identity, place attractiveness as evolving over timeFunctional: sensemaking, anticipation

Cross-cutting theme	Dominant stakeholder interpretations	SCOT and participatory design implications	Dimensions of place attractiveness activated
Enhanced visualization	Professionals: decision support, infrastructural efficiencyStudents and nonprofits: experiential understanding, emotional connection, sense of belonging	Strong interpretative flexibility; one technical feature holds multiple meanings depending on technological frames and institutional positioning. Lack of stabilization highlights need for inclusive, iterative participatory design to prevent dominance of professional frames	Functional: spatial legibility, efficiencySocial-cultural: orientation, belongingSymbolic: identity, attachment
Situated user experience	Professionals: personalization, tiered access, strategic targetingStudents and nonprofits: simplicity, accessibility, low-threshold entry	Reveals participatory paradox; inclusive intentions coexist with unequal capacity to articulate and institutionalize demandsGovernance choices determine whose usability needs are prioritized	Functional: navigation, usability Social-cultural: recognition, inclusionAffective: personal resonance with place
Integration of community resources	Professionals: amenities for investment decisions, market intelligence, vitality indicatorsStudents and nonprofits: civic infrastructure, community engagement	Illustrates relevant social groups constructing “community value” differentlyPlatform becomes a boundary object requiring governance mechanisms for data sharing, interoperability and coordination	Functional: decision-making capacityEconomic: market transparencySocial-cultural: civic participationSymbolic: what is rendered visible as “the community”
Real-time data responsiveness	Professionals: operational coordination, behavioral analytics, competitive intelligenceStudents and nonprofits: everyday convenience and autonomy	Same functionality reframed across institutional logicsRaises implicit governance issues (data ownership, quality, access), affecting who benefits from responsiveness	Functional: reliability, coordinationSocial-cultural: temporal awareness, everyday orientation
Interactive citizen dialogue	Professionals: trust-building, strategic responsivenessStudents and nonprofits: direct civic influence, transparency and accountability	Confirms interpretative flexibility and exposes need for institutional response capacity; without feedback loops, participation risks becoming symbolic	Social-cultural: belonging, trustSymbolic: city as shared, participatory project
Temporal place representation	Professionals: historical layers, heritage value, future scenarios, strategic visioningStudents and nonprofits: visualization opportunities	Extends SCOT temporally: technologies gain meaning through memory and anticipationRaises political questions about whose histories and futures are visualized	Symbolic: continuity, identity, place attractiveness as evolving over timeFunctional: sensemaking, anticipation

Source(s): Authors’ own work