Table A1

Interview questions

NoQuestion
1Background questions
1.1Could you please introduce yourself and your role in the organisation?
Department
Function
1.2Could you please give a brief overview of your organisation and (if possible) its supply chain (upstream and downstream)?
Core services
Organisational goals (vision/mission)
Main network partners
2Key discussion questions
2.1Big Data and AI — Now that we know more about you and the organisation in general, let’s have a look at Big Data and AI in your organisation.
2.1.1What is your understanding of Big Data?
2.1.2What type of Big Data do you collect?
How?
When?
Where from?
2.1.3Are there any legal or organisational challenges in collecting data?
Data ownership?
Sharing culture?
2.1.4Is data centrally or de-centrally managed?
Why?
By whom?
2.1.5For what purpose is your organisation using Big Data?
How does that look exactly?
Is it part of core business or supportive?
2.1.6How advanced are your Big Data efforts?
Implemented?
Pilot?
In development?
2.1.7What kind of AI are you using?
How?
When?
Are you cooperating with an external company for AI?
2.1.8For what purpose is your organisation using AI?
How does that look exactly?
Is it part of core business or supportive?
2.1.9How advanced are your AI efforts?
Implemented?
Pilot?
In development?
2.1.10Does explainability, transparency and accountability play a crucial role for AI adoption?
FAIR principles
2.1.11Are Big Data & AI pushed Bottom-Up or Top-Down?
Communication between layers
Alignment
2.1.12What is the next focus regarding Big Data & AI in your organisation?
2.2.1How important is the sharing of Big Data for service delivery?
Is it needed? Is it common?
Is it increasing?
2.2.2In which form does the exchange of Big Data take place?
Ad-hoc / established processes
Regularly / upon request only.
2.2.3Are public-private collaborations necessary for Big Data effectiveness?
2.2.4What hinders the collaborative efforts for Big Data & AI?
Organisational culture and skills
Incentives
Legal structures
2.2.5What do you do to support the collaboration?
Interoperability/standardisation
Policies
Committees
2.2.6How does the collaboration take place between the different levels?
Regional, national, international.
2.2.7What structures are in place to formally arrange collaboration (if any)?
Committees
Labs
2.2.8Are there any trust issues impacting the Big Data integration efforts?
Privacy concerns
Security concerns
Power loss concerns
2.2.9Are there any factors enabling/hindering the integration between your organisation and the other party?
Organisational
Technological
Political
Legal
2.2.10How did the integration in relation to Big Data change in the last 2/3 years?
Did collaboration increase or decrease?
Are improvements observable (also related to KPIs)?
2.3.1Who owns your organisation?
Main shareholders
Parent company
2.3.2How do you receive funding?
Customer fees
Taxation/Grants
2.3.3Goal setting: What is the organisation’s focus? Who sets the agenda?
2.3.4Control dimension: What influence do political forces or authorities have compared to market or economic forces?
Key influencing factors?
3Final insights questions
3.1Are there any topics about Big Data, AI and inter-organisational integration that have not been covered in this interview but that you expected or would like to comment on?
3.2Do you have any contacts or documents that can provide additional information?
3.3Can we contact you in case we have additional questions after transcribing the interview?

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