Selected papers on AI-enabled healthcare services
| Perspective | Author and year | Focus and context | Method |
|---|---|---|---|
| Customer | Huang et al. (2023) | Acceptance of AI in medical context | Experimental |
| Kumar et al. (2024) | Current state of research on AI in healthcare | Mixed methods | |
| Longoni et al. (2019) | Risks of AI in medical context | Experimental | |
| Pasca and Arcese (2024) | Benefits of AI in healthcare and beyond | Qualitative | |
| Employee | Alwali and Alwali (2025) | Benefits and risks of AI in healthcare | Survey |
| Gonzalez-Garcia et al. (2024) | Benefits and risks of AI in nursing | Review | |
| Irgang et al. (2025) | Current state of research on AI in healthcare | Quantitative | |
| Tursunbayeva and Renkema (2023) | Benefits and risks of AI in healthcare | Review / conceptual | |
| Organization | Afjal (2024) | Benefits of GenAI in healthcare and beyond | Review / conceptual |
| Aldwean and Tenney (2024) | Benefits and risks of AI in healthcare | Review | |
| Bastone et al. (2024) | Benefits of AI in healthcare | Focus groups / exploratory | |
| Dicuonzo et al. (2023) | Benefits of AI for healthcare system | Case study | |
| Kannelønning (2024) | Benefits of AI in healthcare | Case study / conceptual | |
| Kulkov (2023) | Research on AI and risks in healthcare start-ups | Case study / conceptual | |
| Pham et al. (2024) | Benefits of AI in hospitals | Quantitative exploratory | |
| Wubineh et al. (2024) | Benefits and risks of AI in healthcare | Review | |
| Sector/system | Curiello et al. (2025) | Benefits and risks of AI in healthcare ecosystem | Review |
| Bekbolatova et al. (2024) | Benefits and risks of AI in healthcare | Review | |
| Canavale et al. (2022) | Benefits and risks of AI in healthcare networks | Review / conceptual | |
| Meyer et al. (2024) | Current state of research on AI in acute care | Review (conceptual) | |
| Shah et al. (2024) | Current state of research on AI in healthcare | Review | |
| The present study | Social impact potential of GenAI in healthcare SMEs | Co-creative approach (including review) |
| Perspective | Author and year | Focus and context | Method |
|---|---|---|---|
| Customer | Acceptance of | Experimental | |
| Current state of research on | Mixed methods | ||
| Risks of | Experimental | ||
| Benefits of | Qualitative | ||
| Employee | Benefits and risks of | Survey | |
| Benefits and risks of | Review | ||
| Current state of research on | Quantitative | ||
| Benefits and risks of | Review / conceptual | ||
| Organization | Benefits of | Review / conceptual | |
| Benefits and risks of | Review | ||
| Benefits of | Focus groups / exploratory | ||
| Benefits of | Case study | ||
| Benefits of | Case study / conceptual | ||
| Research on | Case study / conceptual | ||
| Benefits of | Quantitative exploratory | ||
| Benefits and risks of | Review | ||
| Sector/system | Benefits and risks of | Review | |
| Benefits and risks of | Review | ||
| Benefits and risks of | Review / conceptual | ||
| Current state of research on | Review (conceptual) | ||
| Current state of research on | Review | ||
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