Table A3 Measurement model assessment...

Table A3

Measurement model assessment

Items	Construct (references)	λ	Factor loading	t-value	CR	AVE	Scale
Retail Working Conditions (RWC) (Aboul-Ela, 2016) adapted
Work-life balance
WLB 1	How satisfied are you with the flexibility you have in managing your time at work?	0.895	0.795	49.795	0.917	0.614	1 = completely dissatisfied 6 = completely satisfied
WLB 2	How satisfied are you with compliance with the assigned duties?		0.724	33.078
WLB 3	How satisfied are you with the flexibility of vacation planning in your job?		0.764	38.368
WLB 4	How satisfied are you with your relationship with your supervisor and the support they provide you in your job?		0.750	40.826
WLB 5	How satisfied are you with the interesting nature of the tasks in your job?		0.789	90.876
WLB 6	How satisfied are you with the work-life balance in your job?		0.818	62.979
WLB 7	How satisfied are you with the family-friendliness of your job?		0.837	74.468
Task and team
TT 1	How satisfied are you with the relationship with your colleagues and the support they provide you in your job?	0.873	0.718	31.292	0.908	0.665	1 = completely dissatisfied 6 = completely satisfied
TT 2	How satisfied are you with the atmosphere at work?		0.750	41.158
TT 3	How satisfied are you with the workload in your job?		0.872	55.048
TT 4	How satisfied are you with the variety of tasks in your job?		0.881	108.682
TT 5	How satisfied are you with the meaningfulness of the tasks in your job?		0.843	69.539
Salary and growth
SG 1	How satisfied are you with the training opportunities in your job?	0.866	0.823	66.891	0.903	0.651	1 = completely dissatisfied 6 = completely satisfied
SG 2	How satisfied are you with the career advancement opportunities offered to you in your job?		0.832	69.380
SG 3	How satisfied are you with the salary in your job?		0.792	52.377
SG 4	How satisfied are you with the compensation packages offered to you in your job?		0.806	62.572
SG 5	How satisfied are you with the health care measures in your job?		0.778	45.648
Customer interactions
C 1	How satisfied are you with your customers’ behaviour in the store?	0.845	0.854	68.120	0.906	0.763	1 = completely dissatisfied 6 = completely satisfied
C 2	How satisfied are you with customer contact in your job?		0.890	94.819
C 3	How satisfied are you with the relationship with your customers in your job?		0.876	71.767
Employee Intention to Stay at the Employer (EITSE) (Du Preez and Bendixen, 2015) adapted
EITSE	I rarely think about leaving my job.	1.000	1.000	/	1.000	1.000	1 = completely disagree 6 = completely agree
Employee Intention to Stay in the Industry (EITSI) (Du Preez and Bendixen, 2015) adapted
EITSI	I plan to still be working in this industry in retail in five years’ time.	1.000	1.000	/	1.000	1.000	1 = completely disagree 6 = completely agree
Employee Industry Loyalty (EIL) (Homburg and Stock, 2000) adapted
EIL 1	I tell other people positive things about the retail industry I work in	0.928	0.874	83.542	0.946	0.777	1 = completely disagree 6 = completely agree
EIL 2	I recommend the retail industry to anyone who asks for my opinion		0.895	108.201
EIL 3	For me, the retail industry is my first choice of workplace		0.905	119.581
EIL 4	I intend to remain in the retail industry for a longer period of time		0.870	91.574
EIL 5	I would not move away from the retail industry, even if another industry offered better compensation		0.861	76.507

Items	Construct (references)	λ	Factor loading	t-value	CR	AVE	Scale
Retail Working Conditions (RWC) (Aboul-Ela, 2016) adapted
Work-life balance
WLB 1	How satisfied are you with the flexibility you have in managing your time at work?	0.895	0.795	49.795	0.917	0.614	1 = completely dissatisfied6 = completely satisfied
WLB 2	How satisfied are you with compliance with the assigned duties?		0.724	33.078
WLB 3	How satisfied are you with the flexibility of vacation planning in your job?		0.764	38.368
WLB 4	How satisfied are you with your relationship with your supervisor and the support they provide you in your job?		0.750	40.826
WLB 5	How satisfied are you with the interesting nature of the tasks in your job?		0.789	90.876
WLB 6	How satisfied are you with the work-life balance in your job?		0.818	62.979
WLB 7	How satisfied are you with the family-friendliness of your job?		0.837	74.468
Task and team
TT 1	How satisfied are you with the relationship with your colleagues and the support they provide you in your job?	0.873	0.718	31.292	0.908	0.665	1 = completely dissatisfied6 = completely satisfied
TT 2	How satisfied are you with the atmosphere at work?		0.750	41.158
TT 3	How satisfied are you with the workload in your job?		0.872	55.048
TT 4	How satisfied are you with the variety of tasks in your job?		0.881	108.682
TT 5	How satisfied are you with the meaningfulness of the tasks in your job?		0.843	69.539
Salary and growth
SG 1	How satisfied are you with the training opportunities in your job?	0.866	0.823	66.891	0.903	0.651	1 = completely dissatisfied6 = completely satisfied
SG 2	How satisfied are you with the career advancement opportunities offered to you in your job?		0.832	69.380
SG 3	How satisfied are you with the salary in your job?		0.792	52.377
SG 4	How satisfied are you with the compensation packages offered to you in your job?		0.806	62.572
SG 5	How satisfied are you with the health care measures in your job?		0.778	45.648
Customer interactions
C 1	How satisfied are you with your customers’ behaviour in the store?	0.845	0.854	68.120	0.906	0.763	1 = completely dissatisfied6 = completely satisfied
C 2	How satisfied are you with customer contact in your job?		0.890	94.819
C 3	How satisfied are you with the relationship with your customers in your job?		0.876	71.767
Employee Intention to Stay at the Employer (EITSE) (Du Preez and Bendixen, 2015) adapted
EITSE	I rarely think about leaving my job.	1.000	1.000	/	1.000	1.000	1 = completely disagree6 = completely agree
Employee Intention to Stay in the Industry (EITSI) (Du Preez and Bendixen, 2015) adapted
EITSI	I plan to still be working in this industry in retail in five years’ time.	1.000	1.000	/	1.000	1.000	1 = completely disagree6 = completely agree
Employee Industry Loyalty (EIL) (Homburg and Stock, 2000) adapted
EIL 1	I tell other people positive things about the retail industry I work in	0.928	0.874	83.542	0.946	0.777	1 = completely disagree6 = completely agree
EIL 2	I recommend the retail industry to anyone who asks for my opinion		0.895	108.201
EIL 3	For me, the retail industry is my first choice of workplace		0.905	119.581
EIL 4	I intend to remain in the retail industry for a longer period of time		0.870	91.574
EIL 5	I would not move away from the retail industry, even if another industry offered better compensation		0.861	76.507

Note(s): All factor loadings were significant at p < 0.001; λ stands for Cronbach’s alpha; CR stands for composite reliability; AVE stands for average variance extracted

Source(s): Authors' own work

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