Table A2 Director interview questions...

Table A2

Director interview questions

Director subculture	Hello (introduction)
	Thank you for your cooperation and assistance …
	Make sure the participant understands the nature of research and the interview process – any questions?
	Start recording
	Collect basic demographic data
	Name:
	Gender:
	Best contact:
	Organisation name:
	Length of time in organisation (current role):
	What is your current role?
	Other roles within this organisation:
	Qualifications:
	Who are the people you work most closely (their roles)?
	Description of the people you work with as whole?
	Diversity of the board (board mix):
	Location:
Date
Consent	Written consent from a signed document OR
	Verbal consent provided over the phone/MS Teams recorded:
	On _________[date] at ________ [time], _______________________ [participant] read/had read to him/her the participant information/verbal consent script, confirming they understood the nature of the research and their participation, and agreed to proceed with the interview.
Time	30–120 minutes

General dialogue open-ended questions (Smith, 1987; Yin, 2017)	Response
Introduction
Do you remember what drew you to be a director in this organisation? What were your first impressions when you came on board? Describe an average day in terms of your work What is your key priority in this organisation? How are decisions made on the board? Who are the people immediately impacted by the decisions you make? Do you feel as though you have enough information to make good decisions? Are there any skills or beliefs everyone within your organisation shares? Is there anything within the organisation that everyone has in common? Are there any non-negotiables (must-haves) for people entering the organisation?
Research
What are your key responsibilities? How does the board measure success? How do you know the board has done something well? How do you know you have done something well? How do you or your board, know when you have done something others disapprove of? In your own words, describe your fiduciary duty.
Policy
What regular items feature on the board agenda? Is there any item at the bottom of the board agenda you rarely, or never, have enough time to cover? Is there any content that should NOT be covered/spoken of in a board meeting? Is there any area of the business you would like more information on? Do all the business areas within your organisation interact effectively? Would you feel free to speak plainly and ask difficult questions of the CEO or others on board? How do you impact the strategic direction of the organisation? Do you have any immediate KPIs? Any long-term KPIs? What type of topic brings out the most robust board discussion?
Evaluation
How well do you think the board performed this year? Any reasons? What are some of the biggest achievements you have been involved in? Is there anything special about your board that sets it apart from other boards? How has your board overcome its biggest challenges? What would you like your legacy to be in this organisation?
Directors
How do you communicate with staff? What are the types of messages you receive from staff and customers? Is there ever tension between doing the right thing and managing expectations? Is there any good or bad initiative you can recall of the CEO/board? Do you think it is a good thing for the organisation to consider aspects of the business that are not directly related to finance?
Evaluation questions
What is your biggest concern for the organisation? Any other concerns? How well do you think your organisation manages its budget? (key focus areas) Do you think the current remuneration structure promotes good performance/behaviour? Within your role, is it possible to know how risk is being managed with customers? Do you know what staff at the lowest level of the organisation are doing? What are three values of your organisation?
THANK YOU

General dialogue open-ended questions (Smith, 1987; Yin, 2017)	Response
Introduction
Do you remember what drew you to be a director in this organisation? What were your first impressions when you came on board? Describe an average day in terms of your work What is your key priority in this organisation? How are decisions made on the board? Who are the people immediately impacted by the decisions you make? Do you feel as though you have enough information to make good decisions? Are there any skills or beliefs everyone within your organisation shares? Is there anything within the organisation that everyone has in common? Are there any non-negotiables (must-haves) for people entering the organisation?
Research
What are your key responsibilities? How does the board measure success? How do you know the board has done something well? How do you know you have done something well? How do you or your board, know when you have done something others disapprove of? In your own words, describe your fiduciary duty.
Policy
What regular items feature on the board agenda? Is there any item at the bottom of the board agenda you rarely, or never, have enough time to cover? Is there any content that should NOT be covered/spoken of in a board meeting? Is there any area of the business you would like more information on? Do all the business areas within your organisation interact effectively? Would you feel free to speak plainly and ask difficult questions of the CEO or others on board? How do you impact the strategic direction of the organisation? Do you have any immediate KPIs? Any long-term KPIs? What type of topic brings out the most robust board discussion?
Evaluation
How well do you think the board performed this year? Any reasons? What are some of the biggest achievements you have been involved in? Is there anything special about your board that sets it apart from other boards? How has your board overcome its biggest challenges? What would you like your legacy to be in this organisation?
Directors
How do you communicate with staff? What are the types of messages you receive from staff and customers? Is there ever tension between doing the right thing and managing expectations? Is there any good or bad initiative you can recall of the CEO/board? Do you think it is a good thing for the organisation to consider aspects of the business that are not directly related to finance?
Evaluation questions
What is your biggest concern for the organisation? Any other concerns? How well do you think your organisation manages its budget? (key focus areas) Do you think the current remuneration structure promotes good performance/behaviour? Within your role, is it possible to know how risk is being managed with customers? Do you know what staff at the lowest level of the organisation are doing? What are three values of your organisation?
THANK YOU

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