Table 2.

Cronbach’s alpha, composite reliability, convergent and discriminant validity of measures

ConstructNo of itemsVIFCRCAAVELICOMSHRRSMASMPSMIMPBPCPRBEBUI
LI31.3260.9360.9120.8310.911           
COM31.4370.9220.9340.7970.1890.893          
SH31.0570.9400.9130.8410.2280.2460.917         
RR41.2670.9500.9220.8270.2840.2660.2640.909        
SMA51.2260.9730.9820.8790.1890.3020.3010.2670.937       
SMP71.1470.9700.9480.8220.1900.2680.3310.2830.2610.907      
SMIM41.3260.9410.9390.7980.2310.2360.2610.3270.2910.2570.893     
PB51.5410.9470.9570.7810.2360.2870.2430.2600.3260.2900.2470.884    
PC31.0930.9360.9440.8300.1920.2780.2960.2620.2560.3250.3020.2520.927   
PR61.2320.9640.9410.8190.2060.2660.3150.2610.2360.2500.2850.2820.2630.905  
BE51.0360.9430.9290.7670.2300.2770.2620.2650.2630.2330.2530.3070.2880.2750.876 
BUI41.2240.9010.8990.8030.2320.2520.2590.2360.2790.2900.2690.2640.3250.2930.2880.896

Note(s): AVE = average variance extracted; BE = brand engagement; BT = brand trust; BUI = brand usage intention; CA = Cronbach’s alpha; COM = comments; CR = composite reliability; LI = likes; RR = reviews and ratings; SH = share; SMA = social media advertising; SMIM = social media interactive marketing; SMP = social media promotion; PB = perceived benevolence; PC = perceived credibility; PR = perceived reputation; VIF = variance inflation factor.

Cronbach’s alpha (α) coefficients were used to evaluate the reliability of the data for all constructs, and the results indicated that all values exceeded 0.7 (Nunnally, 1994). The diagonal elements, which have been italicized, represent the square root of AVE

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