Table A1

Construct's definition, operationalization and measurement instrument

Construct definitionItem codeDescription
Conscious culture: Shared organizational values and norms promoting integrity, trust, transparency, and careCC1In our culture, we say what we mean and we mean what we say. There is no sugar coating of tough reality, and there is a high level of commitment to truth and integrity in all matters
CC2We operate within a culture of genuine caring and compassion for all stakeholders. When times get tough, our company exhibits an even higher level of caring and compassion than in prosperous times. There is a real sense of altruism in our culture – people do things for others with no expectation of a return, reward or recognition
CC3Employees in our company are empowered to do the right thing at all times. We use self managing, self-motivated and self-directed teams to accomplish our work
Conscious leadership: Leadership characterized by self-awareness, ethical grounding, and a stakeholder-oriented perspectiveCL1Our leaders are deeply self-aware individuals who are in their roles because they passionately believe in the purpose of our organization and in service to our people
CL2Our leaders are intuitive systems thinkers and systems feelers. They not only think in systems terms, they also feel the connectedness and interdependence that exists across stakeholders
CL3In our company, power and virtue go together. In other words, we consciously seek to promote individuals with the greatest integrity and capacity for caring and compassion
Higher purpose: The organization's commitment to a transcendent mission that creates value beyond profit for all stakeholdersHP3We have a clear vision of how the world would look if we fulfill our purpose
HP4Our employees find intrinsic satisfaction in their work that goes beyond the salary that they earn. The best ones would leave if we ceased being true to our purpose
HP5Our employees are convinced that the work of the company delivers positive value to the customer and the community

Note(s): Items were assessed with a 5-point Likert scale: 1 = Strongly Disagree to 5 = Strongly Agree

Source(s): Authors’ own work based on Berens and Van Riel (2004), Jackson (2020), List (2006), Wartick (2002), Sisodia (2017) 

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