A summary of case companies and interviewees
| Firm | Industry | Firm age and size | Main business | Innovation type | Interviewee |
|---|---|---|---|---|---|
| A | Services (integrated solution for digitalization) | Established in 1999, with around 200 employees, and a total revenue of RMB 300 million | Firm A provides R&D, consulting, design, integration, operation, and maintenance services for informatization, automation, and digitalization | Process innovation and service innovation | CEO |
| B | Manufacturing and services (plastic production equipment and implementation) | Established in 2023, with around 50 employees, and a total revenue of RMB 120 million | Firm B specializes in the design, planning, and implementation of factory solutions in the plastic industry | Product and IT innovation | CEO |
| C | Services (media and marketing services) | Established in 2016, with around 20 employees and a total revenue of RMB 10 million | Firm C provides business customers with brand marketing planning and comprehensive one-stop promotional services | Software innovation | CEO |
| D | Manufacturing (consumer electronics) | Established in 2009, with around 3,000 employees and a total revenue of RMB 20 billion | Firm D focuses on the design and manufacturing of wireless audio and smart electronic products | Product and process innovation | Quality control manager |
| E | Manufacturing (laser equipment) | Established in 2008, with around 6,100 employees and a total revenue of RMB 36 billion | Firm E focuses on the design and manufacturing of laser application equipment used for electronics, power batteries, and metal manufacturing | Product innovation | Supply chain manager |
| F | Manufacturing (medical devices) | Established in 2005, with around 200 employees, and a total revenue of RMB 190 million | Firm F specializes in the research and development, manufacturing, and sales of medical endoscope camera systems | Product innovation | Marketing manager |
| G | Services (pharmaceutical consultancy) | Established in 2011, with around 50 employees and a total revenue of 20 million | Firm G focuses on providing pharmaceutical companies with knowledge management systems for regulatory compliance | Software innovation | Digitalization department manager |
| H | Manufacturing and e-commerce | Established in 2020, with around 800 employees and a total revenue of RMB 2 billion | Firm H specializes in the design, R&D, and e-commerce of smart home appliances | Product innovation | Business segment manager |
| Firm | Industry | Firm age and size | Main business | Innovation type | Interviewee |
|---|---|---|---|---|---|
| A | Services (integrated solution for digitalization) | Established in 1999, with around 200 employees, and a total revenue of RMB 300 million | Firm A provides R&D, consulting, design, integration, operation, and maintenance services for informatization, automation, and digitalization | Process innovation and service innovation | CEO |
| B | Manufacturing and services (plastic production equipment and implementation) | Established in 2023, with around 50 employees, and a total revenue of RMB 120 million | Firm B specializes in the design, planning, and implementation of factory solutions in the plastic industry | Product and IT innovation | CEO |
| C | Services (media and marketing services) | Established in 2016, with around 20 employees and a total revenue of RMB 10 million | Firm C provides business customers with brand marketing planning and comprehensive one-stop promotional services | Software innovation | CEO |
| D | Manufacturing (consumer electronics) | Established in 2009, with around 3,000 employees and a total revenue of RMB 20 billion | Firm D focuses on the design and manufacturing of wireless audio and smart electronic products | Product and process innovation | Quality control manager |
| E | Manufacturing (laser equipment) | Established in 2008, with around 6,100 employees and a total revenue of RMB 36 billion | Firm E focuses on the design and manufacturing of laser application equipment used for electronics, power batteries, and metal manufacturing | Product innovation | Supply chain manager |
| F | Manufacturing (medical devices) | Established in 2005, with around 200 employees, and a total revenue of RMB 190 million | Firm F specializes in the research and development, manufacturing, and sales of medical endoscope camera systems | Product innovation | Marketing manager |
| G | Services (pharmaceutical consultancy) | Established in 2011, with around 50 employees and a total revenue of 20 million | Firm G focuses on providing pharmaceutical companies with knowledge management systems for regulatory compliance | Software innovation | Digitalization department manager |
| H | Manufacturing and e-commerce | Established in 2020, with around 800 employees and a total revenue of RMB 2 billion | Firm H specializes in the design, R&D, and e-commerce of smart home appliances | Product innovation | Business segment manager |
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