Table 1

Interlocutor background overview

Participant no.Traditional/technicalInternal/externalRole
1TechnicalInternalSenior manager
2TraditionalInternalPublisher
3TechnicalInternalSenior executive
4TechnicalExternalSoftware test engineer
5TechnicalInternalSoftware developer
6TechnicalInternalSoftware test engineer
7TechnicalExternalSoftware test engineer
8TechnicalExternalSoftware test engineer
9TechnicalExternalSoftware test engineer
10TechnicalInternalSenior executive
11TechnicalExternalSoftware test engineer
12TechnicalExternalSoftware test engineer
13TechnicalInternalBusiness analyst
14TechnicalInternalSenior executive
15TechnicalInternalPublisher
16TechnicalExternalSoftware test engineer
17TechnicalExternalSoftware test engineer
18TechnicalInternalBusiness analyst
19TechnicalInternalPublisher
20TraditionalInternalSenior manager
21TraditionalInternalSenior executive
22TraditionalInternalSenior manager
23TechnicalExternalBusiness analyst
24TechnicalInternalSenior manager
25TechnicalInternalSoftware developer
Source(s): Current research
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