Table 2

Items of brand equity

Items of brand equity
Loyalty
  • If I purchase or have a preference for a certain luxury brand, I am loyal to it

Perceived quality
  • When it comes to quality, luxury brands generally deliver on the quality they promise

Brand awareness
  • When I think of a certain luxury brand, I immediately remember its symbol/logo and some of the brand’s main characteristics

Brand associations
  • When I think of a luxury brand, I recognize that its notoriety corresponds to its value: it has quality, it is a brand that makes me want to use it, it makes me feel good and it offers good products for the price it charges

Source(s): Created and adapted by the authors’ based on Keller (1993) 

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