Outputs, outcomes and impacts
| Outputs | Outcomes | Impact |
|---|---|---|
| Video library of vignettes – made by and for participants discussing perceived risks with ICT | Presentation and distribution of central themes to 104 local U3A’s | Social value for participants who felt included in the project |
| Digital confidence self-assessment tool – enabled participants to identify specific ICT anxieties and track progress | Participants reported increases in confidence and reduced fear of online errors or scams | Strengthened everyday digital participation and self-management of essential online tasks (banking, health, government) |
| Risk-perception personas (including CALD-specific personas) – depicted emotional, cultural and functional barriers to ICT use | CALD participants and mentors recognised their lived experiences in project materials, prompting culturally responsive facilitation | Broadened national understanding of digital inclusion to incorporate trust, culture and confidence as integral dimensions |
| Facilitator guide and learning materials co-developed with U3A and council staff | U3A mentors adopted hybrid peer-learning models blending skill-building with confidence-building approaches | Embedded peer-led digital mentoring within U3A programs and local government positive ageing initiatives |
| Co-design workshops and training sessions – over 200 older adults and mentors engaged in iterative design and testing | Transition from passive learners to active co-designers and, eventually, community mentors | Creation of self-sustaining peer networks that continue to deliver digital learning activities beyond project funding |
| Shaping connections website (RMIT + U3A co-owned, creative commons license) | Open-access resources reused by community groups, councils and advocacy bodies across Victoria | Established an ethical, non-extractive model of research impact grounded in shared ownership and transparency |
| Collaborative partnerships with ACCAN and city of Whittlesea | ACCAN expanded policy framing from technical skills to include confidence and perceived risk; CoW embedded digital support into ageing programs | Influenced policy and practice, contributing to Australia’s broader digital inclusion and healthy ageing agenda |
| Outputs | Outcomes | Impact |
|---|---|---|
| Video library of vignettes – made by and for participants discussing perceived risks with | Presentation and distribution of central themes to 104 local U3A’s | Social value for participants who felt included in the project |
| Digital confidence self-assessment tool – enabled participants to identify specific | Participants reported increases in confidence and reduced fear of online errors or scams | Strengthened everyday digital participation and self-management of essential online tasks (banking, health, government) |
| Risk-perception personas (including CALD-specific personas) – depicted emotional, cultural and functional barriers to | Broadened national understanding of digital inclusion to incorporate trust, culture and confidence as integral dimensions | |
| Facilitator guide and learning materials co-developed with U3A and council staff | U3A mentors adopted hybrid peer-learning models blending skill-building with confidence-building approaches | Embedded peer-led digital mentoring within U3A programs and local government positive ageing initiatives |
| Co-design workshops and training sessions – over 200 older adults and mentors engaged in iterative design and testing | Transition from passive learners to active co-designers and, eventually, community mentors | Creation of self-sustaining peer networks that continue to deliver digital learning activities beyond project funding |
| Shaping connections website (RMIT + U3A co-owned, creative commons license) | Open-access resources reused by community groups, councils and advocacy bodies across Victoria | Established an ethical, non-extractive model of research impact grounded in shared ownership and transparency |
| Collaborative partnerships with | Influenced policy and practice, contributing to Australia’s broader digital inclusion and healthy ageing agenda |
Sharing content requires targeting cookies to be enabled. Please update your cookie preferences to use this feature.