TableĀ 3

Results summarized

FrameMacro-level perspectiveMeso-level perspectiveMicro-level perspective
Insufficient level of knowledge and flow of informationLegislation and information systems that restrict the flow of information
Incomplete understanding of partners' wholeness
Hindrances in the flow of information between partnering organizations
Incomplete understanding of the actions and processes of partner organization
Difficulties in interactions and establishing connections between professionals
Professionals' incomplete understanding of the service system and partners
Professionals' incomplete understanding of the experiences and circumstances of service users
Data protection and hindrances to information exchange in everyday work
Institutional and organizational restrictions and scarcityFunding policy
Resource challenges in social and healthcare services
Institutional silos
Competitive landscape between institutions
Bureaucracy and rigidity in organizational operations
Lack of priorization of collaboration in organizations
Limited organizational resources
Lack of time in everyday work
Professionals' challenges of navigation in unclear and rigid service systems
Immature organizations due to reformBroad institutional reforms
Institutional incompleteness
Incompleteness of organizations under reforms
Differing organizational readiness for collaboration
Turnover of actors
Challenges in embedding the results of trials and projects
Unclear work tasks
Differing modes of actionDiffering societal tasks
Differing institutional logics, that guide the activities
Organizational diversity and varying readiness for collaboration
Inappropriate and unstructured ways of collaboration
Ambiguity of collaborative processes
Differing professional working cultures
Unclear division of actors in everyday practices
Absence of a counterpart in the partner organization
Source(s): Authors' own work

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