Participants' characteristics
| Perspective | Participants' position | Years of experience |
|---|---|---|
| Supplier (manufacturer) | Supply chain manager | 8 |
| Operations manager | 9 | |
| Logistics provider (transportation companies or warehouses) | Senior manager | 12 |
| Logistics manager | 7 | |
| Retailers (supermarkets or restaurants) | Procurement manager | 5 |
| Perspective | Participants' position | Years of experience |
|---|---|---|
| Supplier (manufacturer) | Supply chain manager | 8 |
| Operations manager | 9 | |
| Logistics provider (transportation companies or warehouses) | Senior manager | 12 |
| Logistics manager | 7 | |
| Retailers (supermarkets or restaurants) | Procurement manager | 5 |
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