Low-level themes that enable successful digitalisation
| Low-level themes | Explanations |
|---|---|
| 1. Suitable communication channels among partners in the supply chain | This would ensure a smooth and on-time flow of information across all partners of the supply chain. The advanced technology depends highly on real-time data exchange. For instance, these data can be related to customer demand, inventory levels and quality standards which enhance decision-making, problem-solving and risk mitigation |
| 2. Suitable training programmes for the staff on digital applications and tools | It helps in developing employees' skills to be effective and efficient in using digital tools. In turn, employees become more familiar with the new technology which facilitates the employees to adopt the new technology |
| 3. Establishing data integration platforms to combine and synthesise data from different sources | Having these platforms ensures standardised format for data in that information from different supply chain stakeholders can be consolidated into a unified system |
| 4. Top management develops plans that support digital transformation | A clear plan ensures that digital transformation is aligned with organisational objectives such as reducing cost and increasing customer satisfaction. This plan provides coordination in the organisation through having clear direction and vision |
| 5. Fostering a culture of innovation and continuous learning | This can help in creating an environment that encourages adapting to change and experimentation. Employees are keen to get new digital skills and knowledge |
| 6. Use digital technologies such as radio-frequency identification and IoT | This enables real-time tracking of food products from raw material to final product through entire supply chains which increase the level of traceability |
| 7. Raising employees' awareness about data protection and security practices | Increasing awareness through educating people about the best practices can make them proactive to any threats by being responsible for reporting possible cases |
| 8. Leaders state the benefits and importance of digitalisation | Building awareness about the benefits that digitalisation can bring to organisations such as improving efficiency and enhancing decision making. This would engage supply chain partners and reduce resistance to change |
| 9. Building trust to develop strong relationships with supply chain partners | Building trust is essential to ensure strong collaboration and smooth information sharing across the supply chain. This can be enhanced by transparency by sharing information such as the production process |
| 10. Developing online platforms and mobile apps to collect and analyse data related to ordering and tracking food products | This enables businesses to handle orders efficiently by avoiding the possible mistake that occurs manually. Supply chain partners can know the location of products which provides real-time data for making decisions about inventory and route |
| 11. Using protection tools to avoid cyber-attacks and prevent sensitive data | Several tools can be used such as firewalls and access control. These help food supply chain partners to protect their databases and communication channels from threats. Also, having extra layers of important information would increase data confidentiality |
| 12. Allocating sufficient resources, talent and budget | Investment in technology requires allocating a budget that enables organisations to acquire the hardware and software that are necessary for technology infrastructure. Recruiting talented staff who have digital skills such as cybersecurity and data analytics |
| Low-level themes | Explanations |
|---|---|
| 1. Suitable communication channels among partners in the supply chain | This would ensure a smooth and on-time flow of information across all partners of the supply chain. The advanced technology depends highly on real-time data exchange. For instance, these data can be related to customer demand, inventory levels and quality standards which enhance decision-making, problem-solving and risk mitigation |
| 2. Suitable training programmes for the staff on digital applications and tools | It helps in developing employees' skills to be effective and efficient in using digital tools. In turn, employees become more familiar with the new technology which facilitates the employees to adopt the new technology |
| 3. Establishing data integration platforms to combine and synthesise data from different sources | Having these platforms ensures standardised format for data in that information from different supply chain stakeholders can be consolidated into a unified system |
| 4. Top management develops plans that support digital transformation | A clear plan ensures that digital transformation is aligned with organisational objectives such as reducing cost and increasing customer satisfaction. This plan provides coordination in the organisation through having clear direction and vision |
| 5. Fostering a culture of innovation and continuous learning | This can help in creating an environment that encourages adapting to change and experimentation. Employees are keen to get new digital skills and knowledge |
| 6. Use digital technologies such as radio-frequency identification and IoT | This enables real-time tracking of food products from raw material to final product through entire supply chains which increase the level of traceability |
| 7. Raising employees' awareness about data protection and security practices | Increasing awareness through educating people about the best practices can make them proactive to any threats by being responsible for reporting possible cases |
| 8. Leaders state the benefits and importance of digitalisation | Building awareness about the benefits that digitalisation can bring to organisations such as improving efficiency and enhancing decision making. This would engage supply chain partners and reduce resistance to change |
| 9. Building trust to develop strong relationships with supply chain partners | Building trust is essential to ensure strong collaboration and smooth information sharing across the supply chain. This can be enhanced by transparency by sharing information such as the production process |
| 10. Developing online platforms and mobile apps to collect and analyse data related to ordering and tracking food products | This enables businesses to handle orders efficiently by avoiding the possible mistake that occurs manually. Supply chain partners can know the location of products which provides real-time data for making decisions about inventory and route |
| 11. Using protection tools to avoid cyber-attacks and prevent sensitive data | Several tools can be used such as firewalls and access control. These help food supply chain partners to protect their databases and communication channels from threats. Also, having extra layers of important information would increase data confidentiality |
| 12. Allocating sufficient resources, talent and budget | Investment in technology requires allocating a budget that enables organisations to acquire the hardware and software that are necessary for technology infrastructure. Recruiting talented staff who have digital skills such as cybersecurity and data analytics |
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