Summary of merchant apps taken for this study
| Name of the app | Rating on google play store | No. of downloads | Launching date | Number of reviews taken for this study | |||||
|---|---|---|---|---|---|---|---|---|---|
| Rating 1 | Rating 2 | Rating 3 | Rating 4 | Rating 5 | Total | ||||
| Airtel merchant | 3.5 | 10 Lakh + | 22/11/2016 | 3,315 | 260 | 331 | 366 | 2,779 | 7,051 |
| Amazon pay for business | 4.3 | 50 Lakh + | 14/04/2021 | 1,222 | 264 | 497 | 1,092 | 7,272 | 10,347 |
| Bajaj Finserv for business | 3.7 | 10 Lakh + | 19/05/2022 | 457 | 33 | 28 | 34 | 417 | 969 |
| BharatPe for merchants | 3.9 | 1 Crore + | 19/12/2017 | 16,971 | 1,455 | 1,906 | 3,525 | 26,143 | 50,000 |
| Google Pay for business | 4.1 | 5 Crore + | 17/09/2019 | 8,606 | 1,464 | 2,450 | 4,962 | 32,518 | 50,000 |
| Paytm for business | 3.9 | 5 Crore + | 13/10/2017 | 18,297 | 1,160 | 1,230 | 2,836 | 22,608 | 46,131 |
| PhonePe business | 4.0 | 5 Crore + | 24/10/2018 | 9,345 | 1,442 | 2,224 | 4,659 | 32,330 | 50,000 |
| Total | 58,213 | 6,078 | 8,666 | 17,474 | 124,067 | 214,498 | |||
| Name of the app | Rating on google play store | No. of downloads | Launching date | Number of reviews taken for this study | |||||
|---|---|---|---|---|---|---|---|---|---|
| Rating 1 | Rating 2 | Rating 3 | Rating 4 | Rating 5 | Total | ||||
| Airtel merchant | 3.5 | 10 Lakh + | 22/11/2016 | 3,315 | 260 | 331 | 366 | 2,779 | |
| Amazon pay for business | 4.3 | 50 Lakh + | 14/04/2021 | 1,222 | 264 | 497 | 1,092 | 7,272 | |
| Bajaj Finserv for business | 3.7 | 10 Lakh + | 19/05/2022 | 457 | 33 | 28 | 34 | 417 | |
| BharatPe for merchants | 3.9 | 1 Crore + | 19/12/2017 | 16,971 | 1,455 | 1,906 | 3,525 | 26,143 | |
| Google Pay for business | 4.1 | 5 Crore + | 17/09/2019 | 8,606 | 1,464 | 2,450 | 4,962 | 32,518 | |
| Paytm for business | 3.9 | 5 Crore + | 13/10/2017 | 18,297 | 1,160 | 1,230 | 2,836 | 22,608 | |
| PhonePe business | 4.0 | 5 Crore + | 24/10/2018 | 9,345 | 1,442 | 2,224 | 4,659 | 32,330 | |
| Total | |||||||||
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