Table 2

Summary of merchant apps taken for this study

Name of the appRating on google play storeNo. of downloadsLaunching dateNumber of reviews taken for this study
Rating 1Rating 2Rating 3Rating 4Rating 5Total
Airtel merchant3.510 Lakh +22/11/20163,3152603313662,7797,051
Amazon pay for business4.350 Lakh +14/04/20211,2222644971,0927,27210,347
Bajaj Finserv for business3.710 Lakh +19/05/2022457332834417969
BharatPe for merchants3.91 Crore +19/12/201716,9711,4551,9063,52526,14350,000
Google Pay for business4.15 Crore +17/09/20198,6061,4642,4504,96232,51850,000
Paytm for business3.95 Crore +13/10/201718,2971,1601,2302,83622,60846,131
PhonePe business4.05 Crore +24/10/20189,3451,4422,2244,65932,33050,000
Total   58,2136,0788,66617,474124,067214,498
Source(s): Data retrieved from Google play store (Compiled by authors)

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