Table 3 Sentiment analysis of each... | Emerald Publishing

Table 3

Sentiment analysis of each merchant apps

Name of the app	Number of reviews	Neutral	%	Positive	%	Negative	%
Airtel merchant	7,051	2,450	34.74	3,045	43.19	1,556	22.07
Amazon pay for business	10,347	2,472	23.89	7,567	73.13	308	2.98
Bajaj finserv for business	969	289	29.83	445	45.92	235	24.25
Bharat pe for business	50,000	10,153	20.30	30,295	60.60	9,553	19.10
Google pay for business	50,000	12,463	24.92	33,501	67	4,036	8.08
Paytm for business	46,131	9,775	21.19	25,914	56.18	10,442	22.63
Phone pe business	50,000	13,003	26	32,784	65.57	4,213	8.43
Total	214,498	50,605	23.59	133,551	62.27	30,343	14.14

Name of the app	Number of reviews	Neutral	%	Positive	%	Negative	%
Airtel merchant	7,051	2,450	34.74	3,045	43.19	1,556	22.07
Amazon pay for business	10,347	2,472	23.89	7,567	73.13	308	2.98
Bajaj finserv for business	969	289	29.83	445	45.92	235	24.25
Bharat pe for business	50,000	10,153	20.30	30,295	60.60	9,553	19.10
Google pay for business	50,000	12,463	24.92	33,501	67	4,036	8.08
Paytm for business	46,131	9,775	21.19	25,914	56.18	10,442	22.63
Phone pe business	50,000	13,003	26	32,784	65.57	4,213	8.43
Total	214,498	50,605	23.59	133,551	62.27	30,343	14.14

Source(s): Compiled by authors