Table 3

Consistency and reliability of survey response by Cronbach's alpha (α) and item-total correlations (CITC)

Sr. No.CSFsNo. of itemsCITC valueValue of α if items deleted
1CSFs11150.6620.842
2CSFs21150.7740.882
3CSFs31150.5120.852
4CSFs41150.4120.843
5CSFs51150.4920.801
6CSFs61150.5520.821
7CSFs71150.6010.811
8CSFs81150.4710.871
9CSFs91150.3910.812
10CSFs101150.7120.824
11CSFs111150.2410.844
12CSFs121150.4220.831
13CSFs131150.5610.871
14CSFs141150.4410.851
15CSFs151150.3710.841
16CSFs161150.2110.803
17CSFs171150.3940.844
18CSFs181150.1920.829
19CSFs191150.4910.814
20CSFs201150.7120.887
21CSFs211150.1810.818
22CSFs221150.3940.879
23CSFs231150.4710.822
24CSFs241150.6410.825
25CSFs251150.4990.809
26CSFs261150.5710.854
27CSFs271150.4960.848
Source(s): Authors’ own creation
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