Summary of selected studies on access-based services (ABS)
| Author(s) (year) | Purpose of study | Key findings | Research approach | Empirical context | Focus |
|---|---|---|---|---|---|
| Akbar (2019) | To investigate factors for customers’ likelihood to use ABS | The perceived risk of product scarcity is a key influencing factor in addition to costs, sources of utility, substitutability, and knowledge | Survey (N = 384) | Carsharing | Access/sharing |
| Bardhi et al. (2012) | To investigate consumers’ relationships with possessions in the context of contemporary global nomadism | Relationships with possessions are temporary and situational; possessions are valued for their instrumental use-value and their immaterial attributes | Interviews (N = 16) | N/A | Ownership/possession |
| Christoforou et al. (2021) | To understand more about e-scooter users and their usage patterns | Users rarely own their e-scooter. Most are men aged 18–29 with a high education level | Survey (N = 459) | E-scooter | Access/sharing |
| Fritze et al. (2020) | To investigate the impact of psychological ownership on customers’ need for product ownership | Mediating variables, such as usage and substitutive value, relate positively with material ownership reduction | 3 surveys (N = 497, N = 857, and N = 196) | Carsharing and music streaming | Access/sharing |
| Guo et al. (2024) | Examines the effects of acquisition mode on self-perception of status | Accessing a product that others own results in lower self-attributed social status, particularly for consumers who view ownership as integral to their identity | Multiple randomized, experiments that tested the effects of access vs. ownership | Carsharing | Access/sharing |
| Hazée et al. (2019) | To test the notion of contamination barriers among users of ABS | Influencing factors include interpersonal familiarity, product–body proximity, and brand equity | Experiments | N/A | Access/sharing |
| Kleinaltenkamp et al. (2018) | To investigate effects of perceived psychological ownership among carsharing users | Psychological ownership positively influences value in use | Survey (N = 152) | Carsharing | Access/sharing |
| Lawson et al. (2016) | To find the motivating factors for users’ engagement in ABS | Potential users are classified into four groups: fickle floaters, premium keepers, conscious materialists, and change seekers | Survey (N = 220) | N/A | Access/sharing |
| Khalek and Chakraborty (2025) | To understand reasons why consumers may reject ABS | Short-term Vs long-term cues have a major impact on how ABS are perceived by consumers | Experiments Survey (N = 417) | Carsharing | Access and ownership |
| Lawson et al. (2021) | To examine the consumer decision-making process for product access | Ownership commitment is found to be positively influential for customers seeking ABS. | 23 interviews and Survey (N = 440) | N/A | Access/sharing |
| Lehr et al. (2020) | To find out the impact of unintended product trials through ABS on users’ attitudes and behavioral intentions | Unintended trials generally have positive spillover effects on attitude and behavioral intentions toward the brand | Survey (N = 265) | Carsharing | Access and ownership |
| Liu et al. (2024b) | Investigate the impact of ownership versus access on consumers’ energy conservation behaviors | Consumers demonstrate reduced energy conservation behaviors and intentions when using accessed vehicles compared to owned vehicles, primarily due to lower psychological ownership and perceived responsibility associated with accessed vehicles | 2 surveys (N = 296, N = 219) | Car rental, Carsharing | Access/sharing |
| Moeller and Wittkowski (2010) | To identify drivers of preference of access in comparison to ownership | The importance of possession, convenience orientation, and trend orientation are significant drivers for preference of non-ownership | Survey (N = 461) | Clothing | Access and ownership |
| Möhlmann (2015) | To identify the drivers of and barriers to ABS | Cost savings, familiarity, service quality, trust, and utility have a positive effect on satisfaction with ABS. | 2 surveys (N = 236 and N = 187) | Carsharing | Access/sharing |
| Morewedge et al. (2021) | To understand how shifts in consumption—from ownership to access, and from material to experiential goods—impact psychological ownership of goods and services | Technological innovations are transforming consumption patterns by shifting from ownership of private goods to access to goods and services owned by others, and from material goods to experiential goods. Experiential goods foster greater self-identification compared to material goods | Conceptual study | N/A | Access/sharing |
| Munten et al. (2024) | To examine direct and indirect negative rebound effects, as well as sustainability challenges, caused by users of ABS | The assumption that ABS always lead to positive behavioral changes is questioned since ABS tends to encourage increased consumption | Interviews (N = 31) Survey (N = 449) | Clothing rental | Access/rental |
| Nikiforiadis et al. (2021) | To understand individuals’ attitudes and behavior toward e-scooter rental | E-scooters attract more males than females. People living far from city centers are not frequent renters | Survey (N = 578) | E-scooter | Access/sharing |
| Rosenberg et al. (2023) | To highlight the coexistence of liquid and solid consumption through an exploration of subscription-based clothing libraries | Changes in consumer desires significantly influence whether consumers choose to liquify or solidify their consumption over time | Interviews (N = 24) | Clothing subscription | Access and ownership |
| Schaefers et al. (2016a) | To analyze how consumers’ perceived risk of product ownership affects their adoption of ABS and subsequent decision to reduce ownership | The ownership risks identified are financial risk, performance risk, and social risk | Survey (N = 776) and usage data | Carsharing | Access/sharing |
| Schaefers et al. (2016b) | To investigate the contagious effects of customer misbehavior in ABS | Customer misbehavior is contagious and is more common in anonymous settings, as in the case of ABS. | Experiments (two scenario-based studies and one field study) | Carsharing | Access/sharing |
| Wei et al. (2022) | To test the impact of brand attachment on the adoption of ABS | Customers attached to a brand are more likely to purchase products than utilize them through ABS. | 3 surveys (N = 123, N = 73, and N = 186) | Clothing, Carsharing | Access/sharing |
| This study | To explore the dynamics of product access and ownership in a context in which access-based services are dominant compared to product ownership | Customers satisfied with ABS also consider acquiring the accessed product due to high usership and ownership advantage perception | Survey (N = 430) | E-scooter | Access and ownership |
| Author(s) (year) | Purpose of study | Key findings | Research approach | Empirical context | Focus |
|---|---|---|---|---|---|
| To investigate factors for customers’ likelihood to use ABS | The perceived risk of product scarcity is a key influencing factor in addition to costs, sources of utility, substitutability, and knowledge | Survey ( | Carsharing | Access/sharing | |
| To investigate consumers’ relationships with possessions in the context of contemporary global nomadism | Relationships with possessions are temporary and situational; possessions are valued for their instrumental use-value and their immaterial attributes | Interviews ( | N/A | Ownership/possession | |
| To understand more about e-scooter users and their usage patterns | Users rarely own their e-scooter. Most are men aged 18–29 with a high education level | Survey ( | E-scooter | Access/sharing | |
| To investigate the impact of psychological ownership on customers’ need for product ownership | Mediating variables, such as usage and substitutive value, relate positively with material ownership reduction | 3 surveys ( | Carsharing and music streaming | Access/sharing | |
| Examines the effects of acquisition mode on self-perception of status | Accessing a product that others own results in lower self-attributed social status, particularly for consumers who view ownership as integral to their identity | Multiple randomized, experiments that tested the effects of access vs. ownership | Carsharing | Access/sharing | |
| To test the notion of contamination barriers among users of ABS | Influencing factors include interpersonal familiarity, product–body proximity, and brand equity | Experiments | N/A | Access/sharing | |
| To investigate effects of perceived psychological ownership among carsharing users | Psychological ownership positively influences value in use | Survey ( | Carsharing | Access/sharing | |
| To find the motivating factors for users’ engagement in ABS | Potential users are classified into four groups: fickle floaters, premium keepers, conscious materialists, and change seekers | Survey ( | N/A | Access/sharing | |
| To understand reasons why consumers may reject ABS | Short-term Vs long-term cues have a major impact on how ABS are perceived by consumers | Experiments | Carsharing | Access and ownership | |
| To examine the consumer decision-making process for product access | Ownership commitment is found to be positively influential for customers seeking ABS. | 23 interviews and Survey ( | N/A | Access/sharing | |
| To find out the impact of unintended product trials through ABS on users’ attitudes and behavioral intentions | Unintended trials generally have positive spillover effects on attitude and behavioral intentions toward the brand | Survey ( | Carsharing | Access and ownership | |
| Investigate the impact of ownership versus access on consumers’ energy conservation behaviors | Consumers demonstrate reduced energy conservation behaviors and intentions when using accessed vehicles compared to owned vehicles, primarily due to lower psychological ownership and perceived responsibility associated with accessed vehicles | 2 surveys ( | Car rental, Carsharing | Access/sharing | |
| To identify drivers of preference of access in comparison to ownership | The importance of possession, convenience orientation, and trend orientation are significant drivers for preference of non-ownership | Survey ( | Clothing | Access and ownership | |
| To identify the drivers of and barriers to ABS | Cost savings, familiarity, service quality, trust, and utility have a positive effect on satisfaction with ABS. | 2 surveys ( | Carsharing | Access/sharing | |
| To understand how shifts in consumption—from ownership to access, and from material to experiential goods—impact psychological ownership of goods and services | Technological innovations are transforming consumption patterns by shifting from ownership of private goods to access to goods and services owned by others, and from material goods to experiential goods. Experiential goods foster greater self-identification compared to material goods | Conceptual study | N/A | Access/sharing | |
| To examine direct and indirect negative rebound effects, as well as sustainability challenges, caused by users of ABS | The assumption that ABS always lead to positive behavioral changes is questioned since ABS tends to encourage increased consumption | Interviews ( | Clothing rental | Access/rental | |
| To understand individuals’ attitudes and behavior toward e-scooter rental | E-scooters attract more males than females. People living far from city centers are not frequent renters | Survey ( | E-scooter | Access/sharing | |
| To highlight the coexistence of liquid and solid consumption through an exploration of subscription-based clothing libraries | Changes in consumer desires significantly influence whether consumers choose to liquify or solidify their consumption over time | Interviews ( | Clothing subscription | Access and ownership | |
| To analyze how consumers’ perceived risk of product ownership affects their adoption of ABS and subsequent decision to reduce ownership | The ownership risks identified are financial risk, performance risk, and social risk | Survey ( | Carsharing | Access/sharing | |
| To investigate the contagious effects of customer misbehavior in ABS | Customer misbehavior is contagious and is more common in anonymous settings, as in the case of ABS. | Experiments (two scenario-based studies and one field study) | Carsharing | Access/sharing | |
| To test the impact of brand attachment on the adoption of ABS | Customers attached to a brand are more likely to purchase products than utilize them through ABS. | 3 surveys ( | Clothing, | Access/sharing | |
| This study | To explore the dynamics of product access and ownership in a context in which | Customers satisfied with ABS also consider acquiring the accessed product due to high usership and ownership advantage perception | Survey ( | E-scooter | Access and ownership |
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