Table 1

Summary of selected studies on access-based services (ABS)

Author(s) (year)Purpose of studyKey findingsResearch approachEmpirical contextFocus
Akbar (2019) To investigate factors for customers’ likelihood to use ABSThe perceived risk of product scarcity is a key influencing factor in addition to costs, sources of utility, substitutability, and knowledgeSurvey (N = 384)CarsharingAccess/sharing
Bardhi et al. (2012) To investigate consumers’ relationships with possessions in the context of contemporary global nomadismRelationships with possessions are temporary and situational; possessions are valued for their instrumental use-value and their immaterial attributesInterviews (N = 16)N/AOwnership/possession
Christoforou et al. (2021) To understand more about e-scooter users and their usage patternsUsers rarely own their e-scooter. Most are men aged 18–29 with a high education levelSurvey (N = 459)E-scooterAccess/sharing
Fritze et al. (2020) To investigate the impact of psychological ownership on customers’ need for product ownershipMediating variables, such as usage and substitutive value, relate positively with material ownership reduction3 surveys (N = 497, N = 857, and N = 196)Carsharing and music streamingAccess/sharing
Guo et al. (2024) Examines the effects of acquisition mode on self-perception of statusAccessing a product that others own results in lower self-attributed social status, particularly for consumers who view ownership as integral to their identityMultiple randomized, experiments that tested the effects of access vs. ownershipCarsharingAccess/sharing
Hazée et al. (2019) To test the notion of contamination barriers among users of ABSInfluencing factors include interpersonal familiarity, product–body proximity, and brand equityExperimentsN/AAccess/sharing
Kleinaltenkamp et al. (2018) To investigate effects of perceived psychological ownership among carsharing usersPsychological ownership positively influences value in useSurvey (N = 152)CarsharingAccess/sharing
Lawson et al. (2016) To find the motivating factors for users’ engagement in ABSPotential users are classified into four groups: fickle floaters, premium keepers, conscious materialists, and change seekersSurvey (N = 220)N/AAccess/sharing
Khalek and Chakraborty (2025) To understand reasons why consumers may reject ABSShort-term Vs long-term cues have a major impact on how ABS are perceived by consumersExperiments
Survey (N = 417)
CarsharingAccess and ownership
Lawson et al. (2021) To examine the consumer decision-making process for product accessOwnership commitment is found to be positively influential for customers seeking ABS.23 interviews and Survey (N = 440)N/AAccess/sharing
Lehr et al. (2020) To find out the impact of unintended product trials through ABS on users’ attitudes and behavioral intentionsUnintended trials generally have positive spillover effects on attitude and behavioral intentions toward the brandSurvey (N = 265)CarsharingAccess and ownership
Liu et al. (2024b) Investigate the impact of ownership versus access on consumers’ energy conservation behaviorsConsumers demonstrate reduced energy conservation behaviors and intentions when using accessed vehicles compared to owned vehicles, primarily due to lower psychological ownership and perceived responsibility associated with accessed vehicles2 surveys (N = 296, N = 219)Car rental, CarsharingAccess/sharing
Moeller and Wittkowski (2010) To identify drivers of preference of access in comparison to ownershipThe importance of possession, convenience orientation, and trend orientation are significant drivers for preference of non-ownershipSurvey (N = 461)ClothingAccess and ownership
Möhlmann (2015) To identify the drivers of and barriers to ABSCost savings, familiarity, service quality, trust, and utility have a positive effect on satisfaction with ABS.2 surveys (N = 236 and N = 187)CarsharingAccess/sharing
Morewedge et al. (2021) To understand how shifts in consumption—from ownership to access, and from material to experiential goods—impact psychological ownership of goods and servicesTechnological innovations are transforming consumption patterns by shifting from ownership of private goods to access to goods and services owned by others, and from material goods to experiential goods. Experiential goods foster greater self-identification compared to material goodsConceptual studyN/AAccess/sharing
Munten et al. (2024) To examine direct and indirect negative rebound effects, as well as sustainability challenges, caused by users of ABSThe assumption that ABS always lead to positive behavioral changes is questioned since ABS tends to encourage increased consumptionInterviews (N = 31)
Survey (N = 449)
Clothing rentalAccess/rental
Nikiforiadis et al. (2021) To understand individuals’ attitudes and behavior toward e-scooter rentalE-scooters attract more males than females. People living far from city centers are not frequent rentersSurvey (N = 578)E-scooterAccess/sharing
Rosenberg et al. (2023) To highlight the coexistence of liquid and solid consumption through an exploration of subscription-based clothing librariesChanges in consumer desires significantly influence whether consumers choose to liquify or solidify their consumption over timeInterviews (N = 24)Clothing subscriptionAccess and ownership
Schaefers et al. (2016a) To analyze how consumers’ perceived risk of product ownership affects their adoption of ABS and subsequent decision to reduce ownershipThe ownership risks identified are financial risk, performance risk, and social riskSurvey (N = 776) and usage dataCarsharingAccess/sharing
Schaefers et al. (2016b) To investigate the contagious effects of customer misbehavior in ABSCustomer misbehavior is contagious and is more common in anonymous settings, as in the case of ABS.Experiments (two scenario-based studies and one field study)CarsharingAccess/sharing
Wei et al. (2022) To test the impact of brand attachment on the adoption of ABSCustomers attached to a brand are more likely to purchase products than utilize them through ABS.3 surveys (N = 123, N = 73, and N = 186)Clothing,
Carsharing
Access/sharing
This studyTo explore the dynamics of product access and ownership in a context in which access-based services are dominant compared to product ownershipCustomers satisfied with ABS also consider acquiring the accessed product due to high usership and ownership advantage perceptionSurvey (N = 430)E-scooterAccess and ownership
Source(s): The above table was created by the authors

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