Respondents’ characteristics
| Firm category | Participant no. | Position | Age | Gender | Education | Experience | Route |
|---|---|---|---|---|---|---|---|
| Bus | P1 | Director | 59 | Male | Bachelors | 29 years | Western |
| P2 | Finance manager | 38 | Male | Bachelors | 8 years | Western | |
| P3 | General manager | 41 | Male | Bachelors | 12 Years | Western | |
| Bus | P4 | General manager | 43 | Male | Bachelors | 9 Years | Across boarder |
| P5 | Operation manager | 33 | Male | UCE | 5 years | Across boarder | |
| Bus | P6 | General manager | 48 | Male | Diploma | 15 years | Eastern |
| P7 | Operation manager | 42 | Male | Masters | 10 years | Eastern | |
| Bus | P8 | Director | 56 | Male | UCE | 25 years | West Nile |
| P9 | Operation manager | 28 | Female | Bachelors | 8 years | West Nile | |
| Bus | P10 | Finance manager | 32 | Male | Bachelors | 6 Years | Northern |
| P11 | Human resource manager | 42 | Male | Diploma | 12 Years | Northern | |
| P12 | Operation manager | 44 | Male | Bachelors | 10 years | Northern | |
| Bus | P13 | Operation manager | 44 | Male | Diploma | 6 Years | Central |
| P14 | Senior driver | 49 | Male | UCE | 27 years | Central | |
| Commuter | P15 | Human resource manager | 42 | Male | Diploma | 8 years | Central |
| P16 | General manager | 30 | Male | Bachelors | 15 years | Central | |
| P17 | Finance manager | 39 | Male | Bachelors | 6 Years | Central | |
| Commuter | P18 | General manager | 38 | Male | Bachelors | 8 years | Central |
| P19 | Operation manager | 36 | Male | Diploma | 6 Years | Central | |
| Commuter | P20 | General manager | 47 | Male | Diploma | 12 Years | Central |
| P21 | Operation manager | 41 | Male | Diploma | 9 years | Central |
| Firm category | Participant no. | Position | Age | Gender | Education | Experience | Route |
|---|---|---|---|---|---|---|---|
| Bus | P1 | Director | 59 | Male | Bachelors | 29 years | Western |
| P2 | Finance manager | 38 | Male | Bachelors | 8 years | Western | |
| P3 | General manager | 41 | Male | Bachelors | 12 Years | Western | |
| Bus | P4 | General manager | 43 | Male | Bachelors | 9 Years | Across boarder |
| P5 | Operation manager | 33 | Male | 5 years | Across boarder | ||
| Bus | P6 | General manager | 48 | Male | Diploma | 15 years | Eastern |
| P7 | Operation manager | 42 | Male | Masters | 10 years | Eastern | |
| Bus | P8 | Director | 56 | Male | 25 years | West Nile | |
| P9 | Operation manager | 28 | Female | Bachelors | 8 years | West Nile | |
| Bus | P10 | Finance manager | 32 | Male | Bachelors | 6 Years | Northern |
| P11 | Human resource manager | 42 | Male | Diploma | 12 Years | Northern | |
| P12 | Operation manager | 44 | Male | Bachelors | 10 years | Northern | |
| Bus | P13 | Operation manager | 44 | Male | Diploma | 6 Years | Central |
| P14 | Senior driver | 49 | Male | 27 years | Central | ||
| Commuter | P15 | Human resource manager | 42 | Male | Diploma | 8 years | Central |
| P16 | General manager | 30 | Male | Bachelors | 15 years | Central | |
| P17 | Finance manager | 39 | Male | Bachelors | 6 Years | Central | |
| Commuter | P18 | General manager | 38 | Male | Bachelors | 8 years | Central |
| P19 | Operation manager | 36 | Male | Diploma | 6 Years | Central | |
| Commuter | P20 | General manager | 47 | Male | Diploma | 12 Years | Central |
| P21 | Operation manager | 41 | Male | Diploma | 9 years | Central |
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