Table 1 Results of the analysis of... | Emerald Publishing

Table 1

Results of the analysis of customers’ posts

Name of the company	Reactions of customers
	Negative			Positive/neutral
	Expression of feelings (%)	Pressure (%)	All (%)	All (%)
Leroy Merlin Poland	10	89	98	2
Auchan Polska	32	68	96	4
Auchan Ukraine	50	53	97	3
Yves Rocher	48	52	86	14
Raiffeisen	45	55	98	2

Name of the company	Reactions of customers
	Negative			Positive/neutral
	Expression of feelings (%)	Pressure (%)	All (%)	All (%)
Leroy Merlin Poland	10	89	98	2
Auchan Polska	32	68	96	4
Auchan Ukraine	50	53	97	3
Yves Rocher	48	52	86	14
Raiffeisen	45	55	98	2

Source(s): Own elaboration