Table 2

Results of the case study analysis

Name of the companyNumber of company's posts/statements in Poland verifiedType on the narration in PolandNumber of company's posts/statements in Ukraine analysedType of the narration in Ukraine
Leroy Merlin11Impression management. The company uses attribution and concealment strategies to present itself better (as a company supporting Ukraine), explaining the decision and using arguments to support it10March 2022 Impression management. The company uses both attribution strategy and concealment strategy in trying to present itself in a better way (as a company supporting Ukraine)
After April 1, 2022 – The concealment strategy. The company does not run a dialogue with clients
Auchan7Impression management. The company (like Leroy Merlin) uses both attribution and concealment strategies, trying to present itself better (as a company supporting Ukraine) and explaining the next planned steps of the company. Auchan also tries to explain the decisions and abolish all the negative information8Impression management. The company uses both an attribution and concealment strategy to present itself better (as a company supporting Ukraine) and explain its next planned steps. Auchan also tries to explain the decisions and abolish all the negative information
Procter & Gamble1Procter & Gamble uses the impression strategy (attribution strategy). The company does not explain the decision to stay in Russia but presents the information on aid provided to UkraineThe concealment strategy. The company does not run a dialogue with clients
Raiffeisen Bank1The bank does not use the attribution strategy like other companies. It uses a concealment strategy. Raiffeisen Bank only shows its generosity without explaining its actions in Russia6The company uses both attribution strategy and concealment strategy in trying to present itself in a better way (as a company supporting Ukraine) and a company which has nothing to do with the Russian branch
Bonduelle2The concealment and attribution strategy. The company does not run a dialogue with clients. Company denies all accusations2The concealment and attribution strategy. The company does not run a dialogue with clients. Company denies all accusations
Yves RocherThe concealment strategy. The company does not run a dialogue with clients5The company uses both attribution strategy and concealment strategy in trying to present itself in a better way (as a company supporting Ukraine) and a company which has nothing to do with the Russian branch
Source(s): Own elaboration

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