Table 3

Assessment of CMB using the MLMV technique

Endogenous constructR2R2Difference% Difference
Without markerWith marker
Service innovation0.1090.1160.0076.42%
Distribution efficiency0.0920.1000.0088.70%
Organisational resilience0.3350.3410.0061.79%
Operation performance0.2910.2960.0051.72%
Source(s): Authors’ own work

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