Assessment of discriminant validity using the heterotrait–monotrait (HTMT) and Fornell–Larcker criterions
| Construct | 1 | 2 | 3 | 4 | 5 | 6 |
|---|---|---|---|---|---|---|
| 1. BDA-AI capabilities | 0.818 | 0.313 | 0.313 | 0.313 | 0.313 | 0.313 |
| 2. BDA-AI risk concerns | −0.307 | 0.844 | 0.325 | 0.325 | 0.325 | 0.325 |
| 3. Distribution efficiency | 0.303 | −0.311 | 0.847 | 0.425 | 0.425 | 0.425 |
| 4. Operational performance | 0.359 | −0.254 | 0.394 | 0.834 | 0.583 | 0.583 |
| 5. Organisational resilience | 0.377 | −0.286 | 0.416 | 0.537 | 0.829 | 0.480 |
| 6. Service innovation | 0.331 | −0.212 | 0.420 | 0.526 | 0.440 | 0.825 |
| Construct | 1 | 2 | 3 | 4 | 5 | 6 |
|---|---|---|---|---|---|---|
| 1. BDA-AI capabilities | ||||||
| 2. BDA-AI risk concerns | −0.307 | |||||
| 3. Distribution efficiency | 0.303 | −0.311 | ||||
| 4. Operational performance | 0.359 | −0.254 | 0.394 | |||
| 5. Organisational resilience | 0.377 | −0.286 | 0.416 | 0.537 | ||
| 6. Service innovation | 0.331 | −0.212 | 0.420 | 0.526 | 0.440 |
Note(s): The HTMT result is highlighted in italics and falls above the diagonal value, while the result below (italic and underline) belongs to the Fornell–Larcker criterion
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