Table 6 Results of PLSp redict Item Q 2...

Table 6

Results of PLSpredict

	Item	Q²predict	PLS-SEM_RMSE	LM-RMSE
Service innovation	SEI1	0.044	0.044	1.019
	SEI2	0.071	0.071	0.868
	SEI3	0.069	0.069	0.831
	SEI4	0.082	0.082	0.914
	SEI5	0.066	0.066	1.222
Organisational resilience	ORR1	0.128	0.128	0.899
	ORR2	0.045	0.045	1.110
	ORR3	0.150	0.150	0.745
	ORR4	0.176	0.176	0.753
	ORR5	0.140	0.140	0.820
	ORR6	0.148	0.148	0.745
	ORR7	0.149	0.149	0.799
Distribution efficiency	DIE1	0.049	0.049	0.972
	DIE2	0.069	0.069	0.932
	DIE3	0.082	0.082	0.927
	DIE4	0.057	0.057	0.955
	DIE5	0.028	0.028	1.166
	DIE6	0.030	0.030	1.130
	DIE7	0.047	0.047	0.982
	DIE8	0.091	0.091	0.946
Operational performance	OPP1	0.122	0.122	0.798
	OPP2	0.123	0.123	0.921
	OPP3	0.069	0.069	1.078
	OPP4	0.084	0.084	0.872
	OPP5	0.072	0.072	0.978

	Item	Q²predict	PLS-SEM_RMSE	LM-RMSE
Service innovation	SEI1	0.044	0.044	1.019
	SEI2	0.071	0.071	0.868
	SEI3	0.069	0.069	0.831
	SEI4	0.082	0.082	0.914
	SEI5	0.066	0.066	1.222
Organisational resilience	ORR1	0.128	0.128	0.899
	ORR2	0.045	0.045	1.110
	ORR3	0.150	0.150	0.745
	ORR4	0.176	0.176	0.753
	ORR5	0.140	0.140	0.820
	ORR6	0.148	0.148	0.745
	ORR7	0.149	0.149	0.799
Distribution efficiency	DIE1	0.049	0.049	0.972
	DIE2	0.069	0.069	0.932
	DIE3	0.082	0.082	0.927
	DIE4	0.057	0.057	0.955
	DIE5	0.028	0.028	1.166
	DIE6	0.030	0.030	1.130
	DIE7	0.047	0.047	0.982
	DIE8	0.091	0.091	0.946
Operational performance	OPP1	0.122	0.122	0.798
	OPP2	0.123	0.123	0.921
	OPP3	0.069	0.069	1.078
	OPP4	0.084	0.084	0.872
	OPP5	0.072	0.072	0.978

Source(s): Authors’ own work

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