Table A1 FBBs' KPIs Dimension KPIs 1 –... | Emerald Publishing

Table A1

FBBs' KPIs

	Dimension	KPIs	1 – Very low	2 – Low	3 – Medium	4 – High	5 – Very high
FBBs: 1st ORDER	Collaboration	Resource Sharing	No resources are shared with partners	Occasional, ad-hoc sharing of minor resources with partners	Informal sharing of some resources with known partners	Formal agreements exist to share some resources with specific partners	Extensive and formal resource-sharing agreements with key partners
		Strategic Partnerships	No strategic partnerships exist	Potential reactive partnerships	Some informal collaboration on specific, short-term projects	A collaborative network exists with some key partners	Deep, strategic partnerships
	Adaptiveness	Responsiveness	Unable to respond to unexpected changes	Slow and costly response to changes	moderate cost and effort to respond to disruptions	Quick and effective response to disruptions	Proactive response to disruptions
		Flexibility of Processes	Processes are highly inflexible, undocumented and difficult to change	Processes are documented, but changes are slow and require significant effort	Processes are documented and can be modified with some effort	Processes are well-defined but flexible, allowing for relatively quick adjustments	Processes are highly flexible, modular and easily reconfigurable
	Cognition	Management Commitment	Management is unaware of or actively resistant to I4.0	Management has heard of I4.0, but has very limited understanding	Management has a basic understanding of I4.0 concepts and sees some potential benefits	Management is actively exploring I4.0 options	Management has a clear, well-articulated vision for I4.0 adoption
		Employee Acceptance	Employees have no knowledge and a strong resistance to learning	Employees' basic knowledge. They have a weak resistance to learn	Employees have little knowledge of I4.0 and are willing to learn	Employees have moderate knowledge of I4.0 and are willing to embrace changes	Employees have a wide knowledge of I4.0. They are ready to change

	Dimension	KPIs	1 – Very low	2 – Low	3 – Medium	4 – High	5 – Very high
FBBs: 1st ORDER	Collaboration	Resource Sharing	No resources are shared with partners	Occasional, ad-hoc sharing of minor resources with partners	Informal sharing of some resources with known partners	Formal agreements exist to share some resources with specific partners	Extensive and formal resource-sharing agreements with key partners
		Strategic Partnerships	No strategic partnerships exist	Potential reactive partnerships	Some informal collaboration on specific, short-term projects	A collaborative network exists with some key partners	Deep, strategic partnerships
	Adaptiveness	Responsiveness	Unable to respond to unexpected changes	Slow and costly response to changes	moderate cost and effort to respond to disruptions	Quick and effective response to disruptions	Proactive response to disruptions
		Flexibility of Processes	Processes are highly inflexible, undocumented and difficult to change	Processes are documented, but changes are slow and require significant effort	Processes are documented and can be modified with some effort	Processes are well-defined but flexible, allowing for relatively quick adjustments	Processes are highly flexible, modular and easily reconfigurable
	Cognition	Management Commitment	Management is unaware of or actively resistant to I4.0	Management has heard of I4.0, but has very limited understanding	Management has a basic understanding of I4.0 concepts and sees some potential benefits	Management is actively exploring I4.0 options	Management has a clear, well-articulated vision for I4.0 adoption
		Employee Acceptance	Employees have no knowledge and a strong resistance to learning	Employees' basic knowledge. They have a weak resistance to learn	Employees have little knowledge of I4.0 and are willing to learn	Employees have moderate knowledge of I4.0 and are willing to embrace changes	Employees have a wide knowledge of I4.0. They are ready to change