Table 6

Result of mediation analysis

RelationshipTotal effectDirect effectIndirect effect95% of confidence intervalt-statisticsp-valueConclusion
Lower boundUpper bound
H5: Consumer confusion(similarity,overload, ambiguity)  Pre-purchase cognitive dissonance Decision postponement0.24350.08970.15380.11310.19453.8020.000Partial mediation

or Create an Account

Close subscription notice
Close access options