Table 4 Mean and standard deviation...

Table 4

Mean and standard deviation values for hypermarkets and supermarkets

Constructs	Items	Hypermarkets		Supermarkets
Constructs	Items	Mean	S.D	Mean	S.D
Physical Aspects	PA1	4.99	0.81	4.72	0.78
	PA2	4.78	0.70	5.00	0.52
	PA3	4.90	0.66	4.62	0.72
	PA4	4.86	0.66	4.80	0.71
Reliability	RE1	5.26	0.64	4.80	0.72
	RE2	4.99	0.81	5.26	0.64
	RE3	4.78	0.70	4.52	0.89
	RE4	4.90	0.66	4.80	0.79
Personal Interaction	PI1	4.78	0.70	5.38	0.61
	PI2	4.90	0.66	4.70	0.79
	PI3	4.86	0.66	4.72	0.75
	PI4	5.24	0.72	5.10	0.58
Policy	PO1	5.26	0.64	4.86	0.74
	PO2	4.99	0.81	5.60	0.62
	PO3	4.78	0.70	4.68	0.78
Accessibility	AC1	4.99	0.81	4.85	0.74
	AC2	4.78	0.70	4.86	0.80
	AC3	4.90	0.66	4.92	0.72
Problem Solving	PS1	4.78	0.70	4.88	0.76
	PS2	4.90	0.66	5.00	0.72
	PS3	4.86	0.66	4.96	0.74

Constructs	Items	Hypermarkets		Supermarkets
Constructs	Items	Mean	S.D	Mean	S.D
Physical Aspects	PA1	4.99	0.81	4.72	0.78
	PA2	4.78	0.70	5.00	0.52
	PA3	4.90	0.66	4.62	0.72
	PA4	4.86	0.66	4.80	0.71
Reliability	RE1	5.26	0.64	4.80	0.72
	RE2	4.99	0.81	5.26	0.64
	RE3	4.78	0.70	4.52	0.89
	RE4	4.90	0.66	4.80	0.79
Personal Interaction	PI1	4.78	0.70	5.38	0.61
	PI2	4.90	0.66	4.70	0.79
	PI3	4.86	0.66	4.72	0.75
	PI4	5.24	0.72	5.10	0.58
Policy	PO1	5.26	0.64	4.86	0.74
	PO2	4.99	0.81	5.60	0.62
	PO3	4.78	0.70	4.68	0.78
Accessibility	AC1	4.99	0.81	4.85	0.74
	AC2	4.78	0.70	4.86	0.80
	AC3	4.90	0.66	4.92	0.72
Problem Solving	PS1	4.78	0.70	4.88	0.76
	PS2	4.90	0.66	5.00	0.72
	PS3	4.86	0.66	4.96	0.74

Sharing Unavailable