A proposed AI ethics framework in communication and public relations
| AI ethics principles | PRSA code of ethics | Descriptions of the AI ethics principles | Examples of coding excerpts from PRWeek |
|---|---|---|---|
| Truthfulness | Honesty | Truthfulness, or veracity, means that GenAI-generated content is accurate and truthful | “The platform [CisionOne]… helps users more quickly and accurately identify relevant news and trends …” |
| Authenticity | Expertise | Authenticity, related to credibility, refers to the trustworthiness or integrity of the information source or communicator | “'Chat GPT is inaccurate … google has accuracy problems, too … all of this highlights something marketers and communications professionals have always known: accuracy and trust matters above all else” |
| Respect | Fairness | Respect involves treating recipients and individuals involved in GenAI-generated messages with dignity by protecting their privacy and confidentiality, and obtaining informed consent | “Privacy, security, and AI: Although a hot topic … consumers are far more cognizant and concerned about where information is stored and what content they share” |
| Equity | Fairness | Equity refers to the fair treatment of recipients and individuals involved in GenAI-generated messages, such as ensuring the content provides sufficient information, tailored to their capacity and experience | “… AI portrait generator lensa oversexualizing female users as an example of how the technology can bring human biases front and center …” |
| Social responsibility | Advocacy | Social responsibility means ensuring that communicators of GenAI-generated messages contribute to social good, particularly by addressing AI-related security and safety issues | “We need to work to ensure that all sectors of society, including differences in gender, race, economic circumstances and more, are included and acknowledged when designing data sets and algorithmic systems” |
| Independence | |||
| Loyalty |
| Descriptions of the | Examples of coding excerpts from PRWeek | ||
|---|---|---|---|
| Truthfulness | Honesty | Truthfulness, or veracity, means that GenAI-generated content is accurate and truthful | “The platform [CisionOne]… helps users more quickly and accurately identify relevant news and trends …” |
| Authenticity | Expertise | Authenticity, related to credibility, refers to the trustworthiness or integrity of the information source or communicator | “'Chat |
| Respect | Fairness | Respect involves treating recipients and individuals involved in GenAI-generated messages with dignity by protecting their privacy and confidentiality, and obtaining informed consent | “Privacy, security, and AI: Although a hot topic … consumers are far more cognizant and concerned about where information is stored and what content they share” |
| Equity | Fairness | Equity refers to the fair treatment of recipients and individuals involved in GenAI-generated messages, such as ensuring the content provides sufficient information, tailored to their capacity and experience | “… |
| Social responsibility | Advocacy | Social responsibility means ensuring that communicators of GenAI-generated messages contribute to social good, particularly by addressing AI-related security and safety issues | “We need to work to ensure that all sectors of society, including differences in gender, race, economic circumstances and more, are included and acknowledged when designing data sets and algorithmic systems” |
| Independence | |||
| Loyalty |
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