Table 2 Item loadings, average variance...

Table 2

Item loadings, average variance extracted (AVE) and composite reliability (CR)

Constructs	Items	Loadings	Cronbach’s alpha	AVE	CR
Continuance Intention (CI)	CI1	0.879	0.850	0.769	0.909
	CI2	0.871
	CI3	0.880
Information Quality (IQ)	IQ1	0.837	0.885	0.684	0.915
	IQ2	0.825
	IQ3	0.819
	IQ4	0.842
	IQ5	0.814
Perceived Quality of Life (PQL)	PQL1	0.895	0.901	0.770	0.931
	PQL2	0.868
	PQL3	0.865
	PQL4	0.882
System Quality (SQ)	SQ1	0.841	0.894	0.703	0.922
	SQ2	0.839
	SQ3	0.835
	SQ4	0.841
	SQ5	0.837
Service Quality (SVQ)	SVQ1	0.864	0.895	0.759	0.926
	SVQ2	0.894
	SVQ3	0.859
	SVQ4	0.868
Trust (TR)	TR1	0.832	0.849	0.685	0.897
	TR2	0.848
	TR3	0.791
	TR4	0.853
Use (U)	U1	0.765	0.908	0.609	0.926
	U2	0.788
	U3	0.766
	U4	0.797
	U5	0.770
	U6	0.779
	U7	0.787
	U8	0.788
User Satisfaction (USF)	USF1	0.816	0.837	0.671	0.891
	USF2	0.805
	USF3	0.827
	USF4	0.829

Constructs	Items	Loadings	Cronbach’s alpha	AVE	CR
Continuance Intention (CI)	CI1	0.879	0.850	0.769	0.909
	CI2	0.871
	CI3	0.880
Information Quality (IQ)	IQ1	0.837	0.885	0.684	0.915
	IQ2	0.825
	IQ3	0.819
	IQ4	0.842
	IQ5	0.814
Perceived Quality of Life (PQL)	PQL1	0.895	0.901	0.770	0.931
	PQL2	0.868
	PQL3	0.865
	PQL4	0.882
System Quality (SQ)	SQ1	0.841	0.894	0.703	0.922
	SQ2	0.839
	SQ3	0.835
	SQ4	0.841
	SQ5	0.837
Service Quality (SVQ)	SVQ1	0.864	0.895	0.759	0.926
	SVQ2	0.894
	SVQ3	0.859
	SVQ4	0.868
Trust (TR)	TR1	0.832	0.849	0.685	0.897
	TR2	0.848
	TR3	0.791
	TR4	0.853
Use (U)	U1	0.765	0.908	0.609	0.926
	U2	0.788
	U3	0.766
	U4	0.797
	U5	0.770
	U6	0.779
	U7	0.787
	U8	0.788
User Satisfaction (USF)	USF1	0.816	0.837	0.671	0.891
	USF2	0.805
	USF3	0.827
	USF4	0.829

Source(s): Authors’ own creation

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