Table 8.

Reliability, convergent and discriminant validity

Latent variableCR (>0.70)AVE (>0.50)MSVCondition
Process0.910.570.34AVE > MSV
People0.890.600.36AVE > MSV
Planet0.880.550.32AVE > MSV
Profit0.930.580.38AVE > MSV
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