Table A1 Definitions of key terms Term... | Emerald Publishing

Table A1

Definitions of key terms

Term	Definition	Source
Techno-invasion	Extent to which non-work time is invaded by work demands via technology, leading to stress and blurred boundaries	Singh et al. (2022); Tarafdar et al. (2015)
Work-induced loneliness	Negative feeling from discrepancy between desired and actual social connections at work, heightened in WFH	Becker et al. (2022); Cacioppo and Hawkley (2009)
Boundary control	Employee's perceived ability to manage work-life boundaries	Kossek et al. (2012)
Hedonic motivation	Drive for instant gratification, pleasure, and enjoyment from service consumption	So et al. (2018); Chou et al. (2016)
Functional motivation	Fulfillment of concrete goals (e.g., efficiency) through service use	Cruz-Cárdenas et al. (2021); Pradoto et al. (2022)
Convenience motivation	Attitudes toward saving time and effort in service purchase/decisions	Forsythe et al. (2006); Mai and Olsen (2016)
Home quality	Perceived functional attributes (amenities, space) and atmosphere of one's home environment	So et al. (2018, 2021); Guttentag et al. (2018)
Attitude toward in-home service consumption	Consumers’ overall evaluative disposition—including beliefs, feelings, and general favorability or unfavorability—toward using services that are delivered and consumed within their home environment	Singh et al. (2022); Hsu et al. (2010)
Intentions to use in-home services	Consumer subjective likelihood and willingness to engage with services that are delivered and consumed within their home environment	Antón et al. (2007); Gremler et al. (2020);
Push-Pull-Mooring (PPM)	Framework classifying push (negative drivers away), pull (attractors to alternative), and mooring (facilitators/inhibitors) factors in switching behavior	Bansal (2005)

Term	Definition	Source
Techno-invasion	Extent to which non-work time is invaded by work demands via technology, leading to stress and blurred boundaries	Singh et al. (2022); Tarafdar et al. (2015)
Work-induced loneliness	Negative feeling from discrepancy between desired and actual social connections at work, heightened in WFH	Becker et al. (2022); Cacioppo and Hawkley (2009)
Boundary control	Employee's perceived ability to manage work-life boundaries	Kossek et al. (2012)
Hedonic motivation	Drive for instant gratification, pleasure, and enjoyment from service consumption	So et al. (2018); Chou et al. (2016)
Functional motivation	Fulfillment of concrete goals (e.g., efficiency) through service use	Cruz-Cárdenas et al. (2021); Pradoto et al. (2022)
Convenience motivation	Attitudes toward saving time and effort in service purchase/decisions	Forsythe et al. (2006); Mai and Olsen (2016)
Home quality	Perceived functional attributes (amenities, space) and atmosphere of one's home environment	So et al. (2018, 2021); Guttentag et al. (2018)
Attitude toward in-home service consumption	Consumers’ overall evaluative disposition—including beliefs, feelings, and general favorability or unfavorability—toward using services that are delivered and consumed within their home environment	Singh et al. (2022); Hsu et al. (2010)
Intentions to use in-home services	Consumer subjective likelihood and willingness to engage with services that are delivered and consumed within their home environment	Antón et al. (2007); Gremler et al. (2020);
Push-Pull-Mooring (PPM)	Framework classifying push (negative drivers away), pull (attractors to alternative), and mooring (facilitators/inhibitors) factors in switching behavior	Bansal (2005)

Source: authors own work