Comparison between our proposed coevolutionary framework and Leonardi and Barley’s (2010) phased model on IT-enabled OT
| Social constructivist perspectives | Leonardi and Barley’s (2010) phase model | Our proposed coevolutionary framework |
|---|---|---|
| Perception | is the initial trigger for change and primarily occurs during adoption of a new IT system | occurs throughout the implementation of a new IT system, including what traditionally has been distinguished as adoption, use and adaptation |
| Interpretation | focused during use, interpretation helps actors make sense of new systems post-adoption | occurs throughout the entire IT implementation process as actors (re)interpret the new IT system in response to new affordances and constraints |
| Appropriation | is linked to a use phase, where actors repurpose IT in an unpredictable manner | is an ongoing process where actors experiment with and adjust the new IT system locally through the entire IT implementation process |
| Enactment | is linked to a use phase where actors employ the new IT system in their work routines | is an ongoing recursive process, routines and IT coevolving throughout the entire IT implementation process; breakdowns and misalignments often surface, which trigger further cycles of sensemaking, appropriation, enactment and alignment, creating a recursive feedback loop |
| Alignment | is the last stage of IT implementation, primarily achieved during an adaptation phase of IT implementation | is an ongoing dynamic process to adjust the new IT system with the organizational routines, the social order and structures of the organization |
| The sequence of applying the perspectives | The framework assumes an implicit sequence (from perception to alignment) of the application of five social constructivist perspectives for understanding IT-enabled OT | The framework applies the five social constructivist perspectives as a roadmap to gain a holistic understanding of IT-enabled OT |
| Social constructivist perspectives | Our proposed coevolutionary framework | |
|---|---|---|
| Perception | is the initial trigger for change and primarily occurs during adoption of a new IT system | occurs throughout the implementation of a new IT system, including what traditionally has been distinguished as adoption, use and adaptation |
| Interpretation | focused during use, interpretation helps actors make sense of new systems post-adoption | occurs throughout the entire IT implementation process as actors (re)interpret the new IT system in response to new affordances and constraints |
| Appropriation | is linked to a use phase, where actors repurpose IT in an unpredictable manner | is an ongoing process where actors experiment with and adjust the new IT system locally through the entire IT implementation process |
| Enactment | is linked to a use phase where actors employ the new IT system in their work routines | is an ongoing recursive process, routines and IT coevolving throughout the entire IT implementation process; breakdowns and misalignments often surface, which trigger further cycles of sensemaking, appropriation, enactment and alignment, creating a recursive feedback loop |
| Alignment | is the last stage of IT implementation, primarily achieved during an adaptation phase of IT implementation | is an ongoing dynamic process to adjust the new IT system with the organizational routines, the social order and structures of the organization |
| The sequence of applying the perspectives | The framework assumes an implicit sequence (from perception to alignment) of the application of five social constructivist perspectives for understanding IT-enabled OT | The framework applies the five social constructivist perspectives as a roadmap to gain a holistic understanding of IT-enabled OT |
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