Table 1

Study 4 results of the moderated regression analyses (Hayes process Model 1 with 5,000 bootstrapping samples)

AntecedentDependent variables
Brand avoidanceNegative WOM
CoeffSEtCI 95%CoeffSEtCI 95%
Constant4.720.1337.27***4.474, 4.970 4.500.1433.25***4.228, 4.764
Relationship norm (X)0.580.252.32*0.085, 1.0760.700.272.58*0.162, 1.234
Advocacy fusion (W)0.300.152.08*0.015, 0.5940.350.162.20*0.035, 0.660
X × W0.800.292.71*0.214, 1.3790.78 0.322.45*0.148, 1.407
Model summaryR2 = 0.13, MSE =1.99, F(3,123) = 6.34***R2 = 0.14, MSE =2.32, F(3,123) = 6.40***
Note(s):

*= p <0.05; **= p <0.01; ***= p <0.001

Source(s): Author’s own illustration

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