Study 4 results of the moderated regression analyses (Hayes process Model 1 with 5,000 bootstrapping samples)
| Antecedent | Dependent variables | |||||||
|---|---|---|---|---|---|---|---|---|
| Brand avoidance | Negative WOM | |||||||
| Coeff | SE | t | CI 95% | Coeff | SE | t | CI 95% | |
| Constant | 4.72 | 0.13 | 37.27*** | 4.474, 4.970 | 4.50 | 0.14 | 33.25*** | 4.228, 4.764 |
| Relationship norm (X) | 0.58 | 0.25 | 2.32* | 0.085, 1.076 | 0.70 | 0.27 | 2.58* | 0.162, 1.234 |
| Advocacy fusion (W) | 0.30 | 0.15 | 2.08* | 0.015, 0.594 | 0.35 | 0.16 | 2.20* | 0.035, 0.660 |
| X × W | 0.80 | 0.29 | 2.71* | 0.214, 1.379 | 0.78 | 0.32 | 2.45* | 0.148, 1.407 |
| Model summary | R2 = 0.13, MSE = 1.99, F(3,123) = 6.34*** | R2 = 0.14, MSE = 2.32, F(3,123) = 6.40*** | ||||||
| Antecedent | Dependent variables | |||||||
|---|---|---|---|---|---|---|---|---|
| Brand avoidance | Negative | |||||||
| Coeff | t | Coeff | t | |||||
| 4.72 | 0.13 | 37.27 | 4.474, 4.970 | 4.50 | 0.14 | 33.25 | 4.228, 4.764 | |
| 0.58 | 0.25 | 2.32 | 0.085, 1.076 | 0.70 | 0.27 | 2.58 | 0.162, 1.234 | |
| 0.30 | 0.15 | 2.08 | 0.015, 0.594 | 0.35 | 0.16 | 2.20 | 0.035, 0.660 | |
| 0.80 | 0.29 | 2.71 | 0.214, 1.379 | 0.78 | 0.32 | 2.45 | 0.148, 1.407 | |
*= p < 0.05; **= p < 0.01; ***= p < 0.001
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