Key components of the DPBM
| Component | Description | Key references |
|---|---|---|
| Activity System Framework | The business model serves as a framework that captures the content (what activities are performed), structure (how they are linked) and governance (who performs them and under what mechanisms) | Amit and Zott (2001, 2010), Zott and Amit (2010, 2017), Tiwana et al. (2010) |
| Organizational and Technological Architecture | The platform is a socio-technical system that integrates people, organizations, processes and digital infrastructure to facilitate scalable and coordinated value creation | Timmers (1998), Giessmann and Legner (2016), Gawer and Cusumano (2014) |
| Value Creation, Delivery and Capture | The complete value cycle: how the platform generates value, delivers it to users and captures it through monetization mechanisms | Teece (2010), Osterwalder and Pigneur (2014), Shafer et al. (2005) |
| Multisided Interactions | The platform enables direct interactions between distinct but interdependent user groups, fostering exchange and reducing transaction costs | Hagiu and Wright (2015), Fehrer et al. (2018) |
| Digital Ecosystem and Infrastructure | Platforms connect and coordinate heterogeneous actors (individuals, firms, institutions) through a shared digital infrastructure, fostering innovation and collaboration | Ruggieri et al. (2018), Rothe et al. (2018), Asadullah et al. (2018) |
| Network Effects and Co-Creation | As more users join the platform, its value increases for all participants. These effects can be same-side or cross-side and enhance collaborative value creation | Eisenmann et al. (2009), Gandia and Parmentier (2017), Still et al. (2017) |
| Governance and Standards | Includes participation rules, decision rights, technical protocols (e.g., APIs) and legal norms that govern interactions and ensure alignment across the platform ecosystem | Barni et al. (2018), Ballon and Van Heesvelde (2011), Tiwana (2014) |
| Scalable Monetization Mechanisms | The platform captures value through revenue models that scale with user adoption—such as commissions, data monetization, subscriptions and freemium pricing | Giessmann and Legner (2016), Fehrer et al. (2018), Parker et al. (2016) |
| Component | Description | Key references |
|---|---|---|
| Activity System Framework | The business model serves as a framework that captures the content (what activities are performed), structure (how they are linked) and governance (who performs them and under what mechanisms) | |
| Organizational and Technological Architecture | The platform is a socio-technical system that integrates people, organizations, processes and digital infrastructure to facilitate scalable and coordinated value creation | |
| Value Creation, Delivery and Capture | The complete value cycle: how the platform generates value, delivers it to users and captures it through monetization mechanisms | |
| Multisided Interactions | The platform enables direct interactions between distinct but interdependent user groups, fostering exchange and reducing transaction costs | |
| Digital Ecosystem and Infrastructure | Platforms connect and coordinate heterogeneous actors (individuals, firms, institutions) through a shared digital infrastructure, fostering innovation and collaboration | |
| Network Effects and Co-Creation | As more users join the platform, its value increases for all participants. These effects can be same-side or cross-side and enhance collaborative value creation | |
| Governance and Standards | Includes participation rules, decision rights, technical protocols (e.g., APIs) and legal norms that govern interactions and ensure alignment across the platform ecosystem | |
| Scalable Monetization Mechanisms | The platform captures value through revenue models that scale with user adoption—such as commissions, data monetization, subscriptions and freemium pricing |
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