Table 11

Key components of the DPBM

ComponentDescriptionKey references
Activity System FrameworkThe business model serves as a framework that captures the content (what activities are performed), structure (how they are linked) and governance (who performs them and under what mechanisms)Amit and Zott (2001, 2010), Zott and Amit (2010, 2017), Tiwana et al. (2010) 
Organizational and Technological ArchitectureThe platform is a socio-technical system that integrates people, organizations, processes and digital infrastructure to facilitate scalable and coordinated value creationTimmers (1998), Giessmann and Legner (2016), Gawer and Cusumano (2014) 
Value Creation, Delivery and CaptureThe complete value cycle: how the platform generates value, delivers it to users and captures it through monetization mechanismsTeece (2010), Osterwalder and Pigneur (2014), Shafer et al. (2005) 
Multisided InteractionsThe platform enables direct interactions between distinct but interdependent user groups, fostering exchange and reducing transaction costsHagiu and Wright (2015), Fehrer et al. (2018) 
Digital Ecosystem and InfrastructurePlatforms connect and coordinate heterogeneous actors (individuals, firms, institutions) through a shared digital infrastructure, fostering innovation and collaborationRuggieri et al. (2018), Rothe et al. (2018), Asadullah et al. (2018) 
Network Effects and Co-CreationAs more users join the platform, its value increases for all participants. These effects can be same-side or cross-side and enhance collaborative value creationEisenmann et al. (2009), Gandia and Parmentier (2017), Still et al. (2017) 
Governance and StandardsIncludes participation rules, decision rights, technical protocols (e.g., APIs) and legal norms that govern interactions and ensure alignment across the platform ecosystemBarni et al. (2018), Ballon and Van Heesvelde (2011), Tiwana (2014) 
Scalable Monetization MechanismsThe platform captures value through revenue models that scale with user adoption—such as commissions, data monetization, subscriptions and freemium pricingGiessmann and Legner (2016), Fehrer et al. (2018), Parker et al. (2016) 

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