Table 3

Key environmental challenges from the qualitative data

Specific environmental barrierKey impactEmpirical evidence
Ongoing organizational changes are consuming resourcesPrevents focus on development and innovation initiatives“Wellbeing services counties are in such turmoil with the national reform that there’s hardly time for development” (R52)
Unclear guidance on regulation complianceCreates risk-averse behavior and implementation delays“there are problems in interpreting legislation and uncertainty in connecting new products” (R25)
Complex and ineffective data access systemBlocks research and algorithm development projects“Findata currently does not serve at all what it was established for” (R29)
Insufficient public national investment in AI developmentLimits organizational capacity for innovation“Money is always the big problem” (R17)
Massive divide between healthcare and vendorsResults in unsuitable commercial solutions“massive gap between public social and healthcare actors and private application vendors” (R64)
Limited vendor knowledge of public sector constraintsProducts fail to address real organizational requirements“System vendors don’t always have an understanding of public sector operations and needs” (R1)
Regulations preventing the use of patient data for AI trainingBlocks the development of contextualized AI models“Regulatory situation prevents AI training with real customer and patient data” (R61)
Price-focused and rigid acquisition proceduresFavors traditional vendors over innovative solutions“procurement processes are so rigid and favor price competition and traditionally used operators” (R2)
Source(s): Authors’ own work

or Create an Account

Close subscription notice
Close access options