Means and standard deviations
| Survey item | Mean | SD |
|---|---|---|
| I show concern for my co-workers' well-being | 4.67 | 0.51 |
| My co-workers show concern for my well-being | 4.16 | 1.04 |
| I am satisfied with my job | 3.92 | 1.11 |
| My direct supervisor pays attention to what I’m saying | 4.02 | 1.23 |
| My supervisor listens to job-related difficulties | 4.07 | 1.21 |
| My supervisor encourages those he/she supervises to express their opinions | 4.02 | 1.20 |
| I have a good chance to be promoted | 3.36 | 1.20 |
| I have opportunities to do a number of different things | 4.12 | 1.05 |
| Members of my work unit/department are involved in decisions that directly affect their work | 3.75 | 1.14 |
| Decisions are made based on research, data and technical criteria, as opposed to political concerns | 3.59 | 1.17 |
| I think that my present employer is a great organization to work for | 3.98 | 1.23 |
| My supervisor and other leaders inspire me to perform my best | 3.69 | 1.15 |
| I am friendly toward my co-workers | 4.51 | 0.62 |
| My co-workers are friendly toward me | 4.34 | 0.81 |
| I show my co-workers how to work successfully | 4.18 | 0.85 |
| My co-workers show me how to work successfully | 4.31 | 0.90 |
| I give honest feedback to my co-workers | 4.12 | 0.81 |
| My co-workers and supervisors give me honest feedback | 4.12 | 0.88 |
| Patient and employee safety are never sacrificed to get more work done | 3.74 | 1.24 |
| I have the level of technology needed to perform my job effectively and safely | 4.07 | 1.11 |
| I have the supplies and equipment needed to perform my job effectively and safely | 4.23 | 1.04 |
| As an employee, I feel comfortable reporting potential or actual patient and employee safety problems | 4.25 | 1.01 |
| Our procedures and systems are good at preventing errors from happening | 3.85 | 1.01 |
| I participate in quality improvement processes, such as root cause analyses | 4.00 | 1.20 |
| A patient is likely to receive high-quality care on my unit (or hospital in general if not patient-facing) | 4.13 | 1.04 |
| My unit/department often works as a team to improve processes or systems of care as a result of errors that were reported in my unit (or hospital in general if not patient-facing) | 4.18 | 0.96 |
| I effectively carry out my roles and responsibilities | 4.54 | 0.72 |
| My co-workers use appropriate language with patients, family and visitors | 4.48 | 0.70 |
| I use appropriate language with patients, family and visitors | 4.74 | 0.63 |
| Overall, the culture of the hospital is positive | 3.92 | 1.10 |
| Overall, the culture of the organization helps to make sure that patients are given high-quality care | 4.12 | 1.05 |
| Survey item | Mean | SD |
|---|---|---|
| I show concern for my co-workers' well-being | 4.67 | 0.51 |
| My co-workers show concern for my well-being | 4.16 | 1.04 |
| I am satisfied with my job | 3.92 | 1.11 |
| My direct supervisor pays attention to what I’m saying | 4.02 | 1.23 |
| My supervisor listens to job-related difficulties | 4.07 | 1.21 |
| My supervisor encourages those he/she supervises to express their opinions | 4.02 | 1.20 |
| I have a good chance to be promoted | 3.36 | 1.20 |
| I have opportunities to do a number of different things | 4.12 | 1.05 |
| Members of my work unit/department are involved in decisions that directly affect their work | 3.75 | 1.14 |
| Decisions are made based on research, data and technical criteria, as opposed to political concerns | 3.59 | 1.17 |
| I think that my present employer is a great organization to work for | 3.98 | 1.23 |
| My supervisor and other leaders inspire me to perform my best | 3.69 | 1.15 |
| I am friendly toward my co-workers | 4.51 | 0.62 |
| My co-workers are friendly toward me | 4.34 | 0.81 |
| I show my co-workers how to work successfully | 4.18 | 0.85 |
| My co-workers show me how to work successfully | 4.31 | 0.90 |
| I give honest feedback to my co-workers | 4.12 | 0.81 |
| My co-workers and supervisors give me honest feedback | 4.12 | 0.88 |
| Patient and employee safety are never sacrificed to get more work done | 3.74 | 1.24 |
| I have the level of technology needed to perform my job effectively and safely | 4.07 | 1.11 |
| I have the supplies and equipment needed to perform my job effectively and safely | 4.23 | 1.04 |
| As an employee, I feel comfortable reporting potential or actual patient and employee safety problems | 4.25 | 1.01 |
| Our procedures and systems are good at preventing errors from happening | 3.85 | 1.01 |
| I participate in quality improvement processes, such as root cause analyses | 4.00 | 1.20 |
| A patient is likely to receive high-quality care on my unit (or hospital in general if not patient-facing) | 4.13 | 1.04 |
| My unit/department often works as a team to improve processes or systems of care as a result of errors that were reported in my unit (or hospital in general if not patient-facing) | 4.18 | 0.96 |
| I effectively carry out my roles and responsibilities | 4.54 | 0.72 |
| My co-workers use appropriate language with patients, family and visitors | 4.48 | 0.70 |
| I use appropriate language with patients, family and visitors | 4.74 | 0.63 |
| Overall, the culture of the hospital is positive | 3.92 | 1.10 |
| Overall, the culture of the organization helps to make sure that patients are given high-quality care | 4.12 | 1.05 |
Source(s): Authors’ own work
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